Customer Experience

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Customer Experience (CX) is the defining competitive advantage of organisations working within a multi-channel operation. How can you enhance your CX to compete?

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Join the Conversation at Our Virtual Events

Network with your peers and find out how CX could benefit your company

All events at a glance

Coming April 2021: CEO.digital Café

Pivoting Personalisation in Times of Market Change

Rise early for this breakfast peer-to-peer networking experience and discussion for C-Suite leaders

27th April

Coming May 2021: CEO.digital Boardrooms

Sign up to this hyper-exclusive virtual micro events to have your pressing business concerns addressed by CX leaders

Coming May 2021

Coming September 2021: Chief Wine Officer

Network with your peers, learn more about the major CX issues facing marketing and digital leaders, and sample some of the world’s finest wines introduced by a certified wine expert

Coming September 2021

Can’t make it to this event?

Register your interest and be the first to know about complimentary events and content on customer experience, brought to you by Sitecore.


Read the Latest on Customer Experience

Access articles and reports written by industry experts and thought leaders at Sitecore


What Is Auto Personalization & What Should You Expect from It?

In a new Guest Spotlight, Jill Grozalsky of Sitecore shows us what auto personlization is and what marketing executives can expect to accomplish with it.

Experience-Led Banking: How to Personalise Banking Customer Experiences at Scale

Learn how to personalise your retail banking experience with Sitecore. View the insightful infographic now.

The Manufacturing Industry’s Opportunity to Reimagine Customer Experience

Now is the time for the manufacturing industry to reinvent its approach to Customer Experience. Learn more in Sitecore's latest Guest Spotlight.

The Impact of Emotion on Customer Experience

Sitecore's Jill Grozalsky discusses the pivotal impact emotion has on Customer Experience in our new guest spotlight. Learn how to enhance the emotional impact through personalisation and more.

Make True Connections with Customers through Relevant Content

In a new Guest Spotlight, Zarnaz Arlia discusses how marketers can build stronger connections with customers through better content and personalisation.


Marketing & IT: The Digital Transformation Dream Team

Sitecore demonstrates how to align marketing and IT functions to enhance overall Customer Experience in this new report on digital transformation. Download your report today.


Share, Discuss
& Enhance Your Customer Experience

With expertise gained from delivering CX solutions to organisations throughout Europe, Cecilie is here to help.

Headshot Cecilie Anker Anderson

Cecilie Anker Anderson
Sales Director, Nordics
Connect with Cecilie on LinkedIn


In today’s world, brands need to deliver increasingly personalised interactions that delight audiences, build loyalty, and drive revenue.


Hear from Influential Thought Leaders

Listen to episodes from The CEO.digital Show where we talk CX and consumer-centric transformation

Interested in featuring as a guest on The CEO.digital Show? Register your interest with Helen

Paige O’Neill, Sitecore CMO, Discusses Brand Vs Demand Gen & the CEO/CMO Dynamic

The CEO.digital Show airs its first podcast with an interview with Sitecore's CMO, Paige O'Neill, on the future of CX and Digital Transformation. Also up for discussion is the CEO/CMO dynamic and how to lead a strong marketing team.

Excellent event! Well organised, and engaging! The digital and physical worlds collide over a glass of wine.

Brought to you in collaboration with 

Sitecore creates human connections between brands and their customers with rich end-to-end content, seamless commerce, and always-on personalisation so brands can thrive in a world where, without a digital experience, there is no product.

For more information, visit the Sitecore website.


Helen Beeby
Digital Campaign Manager
helen.beeby@ceo.digital | +44(0)20 3687 3957
Connect with Helen on LinkedIn