Customer Experience (CX)
Customer Experience (CX) is the new battleground for businesses. In a digital world, CX is the defining characteristic of a successful brand/customer relationship. With CEO.digital’s Customer Experience Insights, learn how the world’s top brands are combining technology and innovation to meet growing customer demand and expectations. Expect CX insights on personalisation, localisation and seamless experiences as we report on the latest developments within CX.
Saša Petrović (Citrix) & Kevin Collins (Fujitsu) on the Implications & Opportunities of the Metaverse
Kurt Frary of Norfolk County Council & Chris Voce of Citrix Talk Human-Centricity in the Hybrid Mature Workforce
Cecilie Anker Andersen, Sitecore’s Nordics Region Vice President on Increasing Market Share with a Bold CX Strategy
Mohan Subramaniam, Professor at IMD Business School: Legacy Organisations Can Use Data to Drive New Revenue Streams
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