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Customer Experience (CX)
Customer Experience (CX) is the new battleground for businesses. In a digital world, CX is the defining characteristic of a successful brand/customer relationship. With CEO.digital’s Customer Experience Insights, learn how the world’s top brands are combining technology and innovation to meet growing customer demand and expectations. Expect CX insights on personalisation, localisation and seamless experiences as we report on the latest developments within CX.
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LATEST
Karsten Fischer, CEO of PDD: Creating impactful healthcare outcomes through innovative design research
In our modern era of acceleration, tech moves faster than most can keep up with. But PDD focuses its efforts on human-centred innovation. As...
Conor Barr, Chief Product Officer at Patchworks, on the Evolution of eCommerce in the Digital Age
ECommerce has been forced to evolve at alarming rates to meet customer demand. We interviewed someone at the front of that evolution; Patchworks’ Chief Product Officer, Conor Barr. View insights inside.
Why You Should Never Lose Sight of the End-User Experience
Greig Johnston, CEO of Vidatec, returns to CEO.digital with this piece on why end-user experience plays such a key role in the success of any transformation project.
PODCASTS
Creating the Hybrid Mature Workplace: Our Panel of Experts Share Their Solutions
Four global innovation & security experts join us to discuss the hybrid working state of play and how those who shaped its present are innovating its future. Listen in for exclusive insights!
Saša Petrović (Citrix) & Kevin Collins (Fujitsu) on the Implications & Opportunities of the Metaverse
Listen in as Kevin Collins of Fujitsu & Saša Petrović of Citrix discuss everything Metaverse in this exciting, future-focused episode of The CEO.digital Show
Kurt Frary of Norfolk County Council & Chris Voce of Citrix Talk Human-Centricity in the Hybrid Mature Workforce
On the latest CEO.digital Show, we spoke with Kurt Frary of Norfolk County Council & Chris Voce of Citrix about reaching hybrid maturity through human centricity. Listen in for exclusive insights!
REPORTS
A Proven Method For Optimising Your Physical Security Operations
Optimise your physical security operations with this guide from Dataminr. Containing best practices from the best teams, it’s yours with just a click.
Predicting High-Impact Events to Unlock Your Crisis Advantage
Knowing about a crisis, even just a few minutes earlier than others, can make a world of difference in security. Use this Dataminr guide to unlock the crisis advantage.
Karsten Fischer, CEO of PDD: Creating impactful healthcare outcomes through innovative design research
In our modern era of acceleration, tech moves faster than most can keep up with. But PDD focuses its efforts on human-centred innovation. As...
NEWS
Flox founders Alistair Bryan and Jaie Genadt: Disrupting events with revolutionary metaverse vision
Flox is a revolutionary new metaverse events platform taking the industry by storm. Their founders, Alistair Bryan and Jaie Genadt, answer our questions in this exclusive Q&A.
Karsten Fischer, CEO of PDD: Creating impactful healthcare outcomes through innovative design research
In our modern era of acceleration, tech moves faster than most can keep up with. But PDD focuses its efforts on human-centred innovation. As...
Leo Qin, Founder & CEO of Dogesoft: Innovation in People-Focused Transformation
Dogesoft Founder & CEO, Leo Qin, answers our questions in this exclusive Q&A about the company, its genesis, and the present and future of enterprise culture. Exclusive insights inside!
GUEST ARTICLES
Trends that are reshaping the security industry
Discover how the great wave of modernisation is changing security operations, with this quick read from AI experts, Dataminr.
Four easy steps to improve collaboration between physical and cybersecurity:
With growing hybrid threats, companies are improving collaboration between their cyber and physical security. Here are four simple ways to do it.
Why Businesses Need Converged Security Now More Than Ever
Security threats in the modern world blur the boundaries between cyber and physical realms. So, is it still viable to treat them as separate departments? Read this article to learn more.
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