Customer Experience (CX)

Customer Experience (CX) is the new battleground for businesses. In a digital world, CX is the defining characteristic of a successful brand/customer relationship. With CEO.digital’s Customer Experience Insights, learn how the world’s top brands are combining technology and innovation to meet growing customer demand and expectations. Expect CX insights on personalisation, localisation and seamless experiences as we report on the latest developments within CX.

Poor Content Execution Sabotages Digital Strategy, But There’s a Way Out

85% of marketing and IT decision makers plan to invest in better content solutions to deliver successful digital experiences. Find out why in this exclusive infographic from Sitecore. Download now.

The 3 Definitive Marketing Trends to Focus on for a Successful...

As 2022 wanes and the cost-of-living goes up, marketers are shifting gears. Discover the three most important trends they’re focusing on before holiday season in this article.

Switching to First-Party Data Will Help You Personalise More & Create...

As the diversity of data sources increases, online brands are choosing first-party data as their best bet. Find out how it is helping them orchestrate seamless experiences across devices in this infographic. 

Achieving Certainty of Outcome in Marketing Depends on Data, Tech Stack...

How do seniors marketers stand out in the market? They achieve certainty of outcome for their efforts through data. Read this article to find out how you can replicate their success in your marketing.

Remote Collaboration that Breeds Innovation

Explore the surprising relationship between collaboration, innovation, and remote work. Feat. Anna Lopatukhina, Jessica Reeder, and Rob Cross. Listen now!

Cecilie Anker Andersen, Sitecore’s Nordics Region Vice President on Increasing Market...

Tune into The CEO.digital Show with Cecilie Anker Andersen, Sitecore’s Vice President for the Nordics Region, to learn about how you can build a mature enterprise and deliver exceptional CX.

How to Reach Peak Agility with Composable Tech Architecture

Hugo Fonseca of Rufus Leonard appears on CEO.digital to discuss why composable tech architecture is fast becoming the defining trait of agile enterprises. Find out more now.

UK Could Generate Savings of Up to £563m Over Five Years...

A new prototype from Datum Future and a consortium of industry leaders reveals immense potential cost savings for the UK if data portability goes mainstream. CEO.digital examined the results...

The GE Healthcare Success Story: How Integrating Commerce & Content Can...

Can content and commerce be integrated for driving sales and CX? See how GE Healthcare challenged status quo and achieved exactly that. Download the report now.