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Customer Experience (CX)
Customer Experience (CX) is the new battleground for businesses. In a digital world, CX is the defining characteristic of a successful brand/customer relationship. With CEO.digital’s Customer Experience Insights, learn how the world’s top brands are combining technology and innovation to meet growing customer demand and expectations. Expect CX insights on personalisation, localisation and seamless experiences as we report on the latest developments within CX.
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LATEST
Dr. Mohan Subramaniam on creating new revenue streams through data-driven products and services
Dr. Mohan Subramaniam, Professor at IMD Business School, joins us today to discuss how legacy enterprises can create enormous revenue potential by treating their data as parallel products. Listen now!
Five concurrent strategies for omnichannel gold, from McKinsey & Company’s B2B Pulse report
The B2B landscape has shifted. Omnichannel excellence is now being rewarded with market share gains, but how are they achieving it? We unpack five points from the latest McKinsey & Company Pulse survey report.
Karsten Fischer, CEO of PDD: Creating impactful healthcare outcomes through innovative design research
In our modern era of acceleration, tech moves faster than most can keep up with. But PDD focuses its efforts on human-centred innovation. As...
PODCASTS
Creating the Hybrid Mature Workplace: Our Panel of Experts Share Their Solutions
Four global innovation & security experts join us to discuss the hybrid working state of play and how those who shaped its present are innovating its future. Listen in for exclusive insights!
Saša Petrović (Citrix) & Kevin Collins (Fujitsu) on the Implications & Opportunities of the Metaverse
Listen in as Kevin Collins of Fujitsu & Saša Petrović of Citrix discuss everything Metaverse in this exciting, future-focused episode of The CEO.digital Show
Kurt Frary of Norfolk County Council & Chris Voce of Citrix Talk Human-Centricity in the Hybrid Mature Workforce
On the latest CEO.digital Show, we spoke with Kurt Frary of Norfolk County Council & Chris Voce of Citrix about reaching hybrid maturity through human centricity. Listen in for exclusive insights!
REPORTS
Exclusive research reveals how security leaders are reshaping their threat response with AI
Discover exclusive security insights from our latest research into the changing risk landscape, and how security leaders are responding to it. The keys to stronger business resilience are AI, public data sources, and greater collaboration.
Dr. Mohan Subramaniam on creating new revenue streams through data-driven products and services
Dr. Mohan Subramaniam, Professor at IMD Business School, joins us today to discuss how legacy enterprises can create enormous revenue potential by treating their data as parallel products. Listen now!
Five concurrent strategies for omnichannel gold, from McKinsey & Company’s B2B Pulse report
The B2B landscape has shifted. Omnichannel excellence is now being rewarded with market share gains, but how are they achieving it? We unpack five points from the latest McKinsey & Company Pulse survey report.
NEWS
The promise of generative AI: McKinsey’s report reveals business potential worth trillions of dollars
McKinsey & Company’s new report on generative AI identifies 63 new use cases across 16 business functions, with the ability to unlock trillions of dollars of growth. Read on to find out more.
Dr. Mohan Subramaniam on creating new revenue streams through data-driven products and services
Dr. Mohan Subramaniam, Professor at IMD Business School, joins us today to discuss how legacy enterprises can create enormous revenue potential by treating their data as parallel products. Listen now!
Five concurrent strategies for omnichannel gold, from McKinsey & Company’s B2B Pulse report
The B2B landscape has shifted. Omnichannel excellence is now being rewarded with market share gains, but how are they achieving it? We unpack five points from the latest McKinsey & Company Pulse survey report.
GUEST ARTICLES
IT leaders can vastly improve ESG performance with these three smart steps
ESG has become a major differentiator, with bigger upsides and more costly downsides now the reality for modern enterprises. Keith Ali, MD of Create ITC, discusses how IT leaders can unlock the key benefits.
María Balbás, Elev8 President: Why your AI strategy requires talent at its core
In this exclusive CEO.digital guest article, Maria Balbás, President at Elev8, explains why talent is everything when planning to implement your AI strategy. Read her insights inside.
Dr. Mohan Subramaniam on creating new revenue streams through data-driven products and services
Dr. Mohan Subramaniam, Professor at IMD Business School, joins us today to discuss how legacy enterprises can create enormous revenue potential by treating their data as parallel products. Listen now!
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