Customer Experience (CX)

Customer Experience (CX) is the new battleground for businesses. In a digital world, CX is the defining characteristic of a successful brand/customer relationship. With CEO.digital’s Customer Experience Insights, learn how the world’s top brands are combining technology and innovation to meet growing customer demand and expectations. Expect CX insights on personalisation, localisation and seamless experiences as we report on the latest developments within CX.

Josh Olson, Global Head of Experience Solutions & GSI Sales, VMware,...

On The CEO.digital Show EXTRA this week is Global Head of Experience Solutions & GSI Sales at VMware, Josh Olson, to share industry leading thoughts on the experience-led workplace bought about by the new era of remote working.

Denese Edgar, Head of Marketing at Clifford Chance, on Transforming the...

Denese Edgar, the Head of Marketing at international law firm Clifford Chance, joined us to discuss the new era of digital experience and marketing transformation for this podcast interview.

Thinking About Multi-Cloud? You’re Probably Already Doing It

With most businesses having already long-established their roots in multi-cloud technology, NTT DATA and VMWare examine how best to be spearheading and managing it in this new guest article.

Reinvent Your Digital Business for Sustainable Post-Crisis Transformation

This report from data storage experts Pure Storage explores how organisations can thrive and survive post-pandemic by embracing modern data storage, agile deployment, and a digital mindset.

Navigating the Changing Landscape of UK & EU Relations

It's been over 6 months since the UK officially left the EU following the transition period. How is this affected relations? We asked several experts for their opinions.

Three Critical Digital Workspace Strategies for Healthcare

NTT DATA and VMware share three key strategies of successful digital workspace implementations for the Healthcare industry. Improve your foundations for a better all-round experience for both customers and employees.

Sustainability Through Community: The Key to a Sustainable Business Model

Businesses’ responsibility to accelerate sustainable solutions is increasing, and rightly so. In this report, Citrix provide an in-depth look at new models of business and resources needed to address climate change.

Alvaro del Pozo, Vice President of International Marketing at Adobe, on...

We welcome Alvaro del Pozo, Vice President of International Marketing at Adobe to The CEO.digital Show EXTRA to gain insights into the new era in experience and how to lead communities through any crisis.

How Design Improves Personalization Through User Experience

Planning for and carrying out a personalisation-first business is vital in today’s competitive business ecosystem and enhancing user experience is core to delivering better personalisation. Innovators in experience solutions, Sitecore, look at how you can achieve this in this latest guest article.