{"id":45450,"date":"2022-10-26T17:38:55","date_gmt":"2022-10-26T16:38:55","guid":{"rendered":"https:\/\/ceo.digital\/?page_id=45450"},"modified":"2022-10-26T17:38:55","modified_gmt":"2022-10-26T16:38:55","slug":"customer-experience-2","status":"publish","type":"page","link":"https:\/\/ceo.digital\/customer-experience","title":{"rendered":"Customer Experience (CX)"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1624639406541{margin-top: -40px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1666801988227{padding-top: 30px !important;}&#8221;]<\/p>\n<h1 style=\"text-align: left; color: #31255c; font-size: 48pt; line-height: 1.2;\"><strong>Customer Experience<\/strong><\/h1>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1666802002439{margin-bottom: -5px !important;padding-bottom: 0px !important;}&#8221;]<span style=\"font-size: 12pt; color: #50428d;\">Customer Experience (CX) is the new battleground for businesses. In a digital world, CX is the defining characteristic of a successful brand\/customer relationship. With CEO.digital\u2019s Customer Experience Insights, learn how the world\u2019s top brands are combining technology and innovation to meet growing customer demand and expectations. Expect CX insights on personalisation, localisation and seamless experiences as we report on the latest developments within CX.<\/span>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<strong style=\"color: #ada2e0; font-family: Roboto, sans-serif; font-size: 20px;\">DIVE IN\u00a0\u00a0<\/strong><span style=\"font-size: 14pt;\"> <a style=\"color: #50428d;\" href=\"#latest\"> Latest<\/a> \u2022 <a style=\"color: #50428d;\" href=\"#podcasts\">Podcasts<\/a> \u2022 <a style=\"color: #50428d;\" href=\"#reports\">Reports<\/a> \u2022 <a style=\"color: #50428d;\" href=\"#news\">News <\/a>\u2022 <a style=\"color: #50428d;\" href=\"#guest-articles\">Guest Articles<\/a> \u2022 <a style=\"color: #50428d;\" href=\"#infographics\">Infographics<\/a><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#ada2e0&#8243; css=&#8221;.vc_custom_1633516935030{padding-top: 10px !important;padding-bottom: 10px !important;}&#8221;][\/vc_column][\/vc_row][vc_row el_id=&#8221;latest&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1666798060788{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h2><strong><span style=\"font-size: 20pt; color: #31255c;\">LATEST<\/span><\/strong><\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;6&#8243; el_width=&#8221;10&#8243; accent_color=&#8221;#ada2e0&#8243;]<div class=\"td_block_wrap td_block_4 td_uid_1_662cf6445a479_rand td_with_ajax_pagination td-pb-border-top td_block_template_2 td-column-1 td_block_padding\"  data-td-block-uid=\"td_uid_1_662cf6445a479\" ><script>var block_td_uid_1_662cf6445a479 = new tdBlock();\nblock_td_uid_1_662cf6445a479.id = \"td_uid_1_662cf6445a479\";\nblock_td_uid_1_662cf6445a479.atts = '{\"m2_tl\":\"80\",\"category_id\":\"37\",\"limit\":\"3\",\"ajax_pagination\":\"load_more\",\"separator\":\"\",\"custom_title\":\"\",\"custom_url\":\"\",\"block_template_id\":\"\",\"m2_el\":\"\",\"post_ids\":\"\",\"category_ids\":\"\",\"tag_slug\":\"\",\"autors_id\":\"\",\"installed_post_types\":\"\",\"sort\":\"\",\"offset\":\"\",\"el_class\":\"\",\"td_ajax_filter_type\":\"\",\"td_ajax_filter_ids\":\"\",\"td_filter_default_txt\":\"All\",\"td_ajax_preloading\":\"\",\"f_header_font_header\":\"\",\"f_header_font_title\":\"Block header\",\"f_header_font_settings\":\"\",\"f_header_font_family\":\"\",\"f_header_font_size\":\"\",\"f_header_font_line_height\":\"\",\"f_header_font_style\":\"\",\"f_header_font_weight\":\"\",\"f_header_font_transform\":\"\",\"f_header_font_spacing\":\"\",\"f_header_\":\"\",\"f_ajax_font_title\":\"Ajax categories\",\"f_ajax_font_settings\":\"\",\"f_ajax_font_family\":\"\",\"f_ajax_font_size\":\"\",\"f_ajax_font_line_height\":\"\",\"f_ajax_font_style\":\"\",\"f_ajax_font_weight\":\"\",\"f_ajax_font_transform\":\"\",\"f_ajax_font_spacing\":\"\",\"f_ajax_\":\"\",\"f_more_font_title\":\"Load more button\",\"f_more_font_settings\":\"\",\"f_more_font_family\":\"\",\"f_more_font_size\":\"\",\"f_more_font_line_height\":\"\",\"f_more_font_style\":\"\",\"f_more_font_weight\":\"\",\"f_more_font_transform\":\"\",\"f_more_font_spacing\":\"\",\"f_more_\":\"\",\"m2f_title_font_header\":\"\",\"m2f_title_font_title\":\"Article title\",\"m2f_title_font_settings\":\"\",\"m2f_title_font_family\":\"\",\"m2f_title_font_size\":\"\",\"m2f_title_font_line_height\":\"\",\"m2f_title_font_style\":\"\",\"m2f_title_font_weight\":\"\",\"m2f_title_font_transform\":\"\",\"m2f_title_font_spacing\":\"\",\"m2f_title_\":\"\",\"m2f_cat_font_title\":\"Article category tag\",\"m2f_cat_font_settings\":\"\",\"m2f_cat_font_family\":\"\",\"m2f_cat_font_size\":\"\",\"m2f_cat_font_line_height\":\"\",\"m2f_cat_font_style\":\"\",\"m2f_cat_font_weight\":\"\",\"m2f_cat_font_transform\":\"\",\"m2f_cat_font_spacing\":\"\",\"m2f_cat_\":\"\",\"m2f_meta_font_title\":\"Article meta info\",\"m2f_meta_font_settings\":\"\",\"m2f_meta_font_family\":\"\",\"m2f_meta_font_size\":\"\",\"m2f_meta_font_line_height\":\"\",\"m2f_meta_font_style\":\"\",\"m2f_meta_font_weight\":\"\",\"m2f_meta_font_transform\":\"\",\"m2f_meta_font_spacing\":\"\",\"m2f_meta_\":\"\",\"m2f_ex_font_title\":\"Article excerpt\",\"m2f_ex_font_settings\":\"\",\"m2f_ex_font_family\":\"\",\"m2f_ex_font_size\":\"\",\"m2f_ex_font_line_height\":\"\",\"m2f_ex_font_style\":\"\",\"m2f_ex_font_weight\":\"\",\"m2f_ex_font_transform\":\"\",\"m2f_ex_font_spacing\":\"\",\"m2f_ex_\":\"\",\"ajax_pagination_infinite_stop\":\"\",\"css\":\"\",\"tdc_css\":\"\",\"td_column_number\":1,\"header_color\":\"\",\"color_preset\":\"\",\"border_top\":\"\",\"class\":\"td_uid_1_662cf6445a479_rand\",\"tdc_css_class\":\"td_uid_1_662cf6445a479_rand\",\"tdc_css_class_style\":\"td_uid_1_662cf6445a479_rand_style\"}';\nblock_td_uid_1_662cf6445a479.td_column_number = \"1\";\nblock_td_uid_1_662cf6445a479.block_type = \"td_block_4\";\nblock_td_uid_1_662cf6445a479.post_count = \"3\";\nblock_td_uid_1_662cf6445a479.found_posts = \"110\";\nblock_td_uid_1_662cf6445a479.header_color = \"\";\nblock_td_uid_1_662cf6445a479.ajax_pagination_infinite_stop = \"\";\nblock_td_uid_1_662cf6445a479.max_num_pages = \"37\";\ntdBlocksArray.push(block_td_uid_1_662cf6445a479);\n<\/script><div class=\"td-block-title-wrap\"><\/div><div id=td_uid_1_662cf6445a479 class=\"td_block_inner\">\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/guest-articles\/generative-ai-risk-reward-agam-kohli\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Risk vs reward: A roadmap for generative AI innovation in customer service\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Risk vs reward: A roadmap for generative AI innovation in customer service\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/Responsible-AI-Thumbs7-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/guest-articles\" class=\"td-post-category\">Guest Articles<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/guest-articles\/generative-ai-risk-reward-agam-kohli\" rel=\"bookmark\" title=\"Risk vs reward: A roadmap for generative AI innovation in customer service\">Risk vs reward: A roadmap for generative AI innovation in customer service<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/agam-kohli\/\">Agam Kohli<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2023-10-24T09:00:04+00:00\" >24th October 2023<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                Generative AI is set to revolutionise customer service. But not without its risks. Agam Kohli, Director of CX Solutions Engineering at Odigo analyses gen AI risk vs reward in this CEO.digital original guest article.             <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 -->\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/podcasts\/the-ceo-digital-show\/mohan-subramaniam-ceo-digital-show-data-products\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Dr. Mohan Subramaniam on creating new revenue streams through data-driven products and services\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Dr. Mohan Subramaniam on creating new revenue streams through data-driven products and services\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/The-CEO-digital-Show-Mohan-Subramanian-A01-banner-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/podcasts\" class=\"td-post-category\">Podcasts<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/podcasts\/the-ceo-digital-show\/mohan-subramaniam-ceo-digital-show-data-products\" rel=\"bookmark\" title=\"Dr. Mohan Subramaniam on creating new revenue streams through data-driven products and services\">Dr. Mohan Subramaniam on creating new revenue streams through data-driven products and services<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/the-ceo-digital-show\/\">The CEO.digital Show<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2023-06-15T14:10:12+00:00\" >15th June 2023<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                Dr. Mohan Subramaniam, Professor at IMD Business School, joins us today to discuss how legacy enterprises can create enormous revenue potential by treating their data as parallel products. Listen now!             <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 -->\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/news\/five-omnichannel-strategies\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Five concurrent strategies for omnichannel gold, from McKinsey &#038; Company\u2019s B2B Pulse report\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Five concurrent strategies for omnichannel gold, from McKinsey &#038; Company\u2019s B2B Pulse report\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/Mckinsey-B2B-Pulse-growth-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/news\" class=\"td-post-category\">News<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/news\/five-omnichannel-strategies\" rel=\"bookmark\" title=\"Five concurrent strategies for omnichannel gold, from McKinsey &#038; Company\u2019s B2B Pulse report\">Five concurrent strategies for omnichannel gold, from McKinsey &#038; Company\u2019s B2B Pulse report<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/marie\/\">CEO.digital<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2023-05-02T09:00:20+00:00\" >2nd May 2023<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                The B2B landscape has shifted. Omnichannel excellence is now being rewarded with market share gains, but how are they achieving it? We unpack five points from the latest McKinsey & Company Pulse survey report.              <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 --><\/div><div class=\"td-load-more-wrap\"><a href=\"#\" class=\"td_ajax_load_more td_ajax_load_more_js\" id=\"next-page-td_uid_1_662cf6445a479\" data-td_block_id=\"td_uid_1_662cf6445a479\">Load more<i class=\"td-icon-font td-icon-menu-down\"><\/i><\/a><\/div><\/div> <!-- .\/block -->[\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#ada2e0&#8243; css=&#8221;.vc_custom_1633516935030{padding-top: 10px !important;padding-bottom: 10px !important;}&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;35&#8243; el_id=&#8221;podcasts&#8221; css=&#8221;.vc_custom_1666611970964{margin-bottom: 25px !important;padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 5px !important;padding-left: 25px !important;background-color: rgba(173,162,224,0.17) !important;*background-color: rgb(173,162,224) !important;}&#8221;][vc_column css=&#8221;.vc_custom_1621594919743{padding-right: 25px !important;padding-left: 25px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1666798069208{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h2><strong><span style=\"font-size: 20pt; color: #31255c;\">PODCASTS<\/span><\/strong><\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;6&#8243; el_width=&#8221;10&#8243; accent_color=&#8221;#ada2e0&#8243;]<div class=\"td_block_wrap td_block_4 td_uid_2_662cf6445e7ff_rand td_with_ajax_pagination td-pb-border-top td_block_template_2 td-column-1 td_block_padding\"  data-td-block-uid=\"td_uid_2_662cf6445e7ff\" ><script>var block_td_uid_2_662cf6445e7ff = new tdBlock();\nblock_td_uid_2_662cf6445e7ff.id = \"td_uid_2_662cf6445e7ff\";\nblock_td_uid_2_662cf6445e7ff.atts = '{\"m2_tl\":\"80\",\"tag_slug\":\"CEO.digital Show - Experience\",\"limit\":\"3\",\"offset\":\"0\",\"ajax_pagination\":\"load_more\",\"separator\":\"\",\"custom_title\":\"\",\"custom_url\":\"\",\"block_template_id\":\"\",\"m2_el\":\"\",\"post_ids\":\"\",\"category_id\":\"\",\"category_ids\":\"\",\"autors_id\":\"\",\"installed_post_types\":\"\",\"sort\":\"\",\"el_class\":\"\",\"td_ajax_filter_type\":\"\",\"td_ajax_filter_ids\":\"\",\"td_filter_default_txt\":\"All\",\"td_ajax_preloading\":\"\",\"f_header_font_header\":\"\",\"f_header_font_title\":\"Block header\",\"f_header_font_settings\":\"\",\"f_header_font_family\":\"\",\"f_header_font_size\":\"\",\"f_header_font_line_height\":\"\",\"f_header_font_style\":\"\",\"f_header_font_weight\":\"\",\"f_header_font_transform\":\"\",\"f_header_font_spacing\":\"\",\"f_header_\":\"\",\"f_ajax_font_title\":\"Ajax categories\",\"f_ajax_font_settings\":\"\",\"f_ajax_font_family\":\"\",\"f_ajax_font_size\":\"\",\"f_ajax_font_line_height\":\"\",\"f_ajax_font_style\":\"\",\"f_ajax_font_weight\":\"\",\"f_ajax_font_transform\":\"\",\"f_ajax_font_spacing\":\"\",\"f_ajax_\":\"\",\"f_more_font_title\":\"Load more button\",\"f_more_font_settings\":\"\",\"f_more_font_family\":\"\",\"f_more_font_size\":\"\",\"f_more_font_line_height\":\"\",\"f_more_font_style\":\"\",\"f_more_font_weight\":\"\",\"f_more_font_transform\":\"\",\"f_more_font_spacing\":\"\",\"f_more_\":\"\",\"m2f_title_font_header\":\"\",\"m2f_title_font_title\":\"Article title\",\"m2f_title_font_settings\":\"\",\"m2f_title_font_family\":\"\",\"m2f_title_font_size\":\"\",\"m2f_title_font_line_height\":\"\",\"m2f_title_font_style\":\"\",\"m2f_title_font_weight\":\"\",\"m2f_title_font_transform\":\"\",\"m2f_title_font_spacing\":\"\",\"m2f_title_\":\"\",\"m2f_cat_font_title\":\"Article category tag\",\"m2f_cat_font_settings\":\"\",\"m2f_cat_font_family\":\"\",\"m2f_cat_font_size\":\"\",\"m2f_cat_font_line_height\":\"\",\"m2f_cat_font_style\":\"\",\"m2f_cat_font_weight\":\"\",\"m2f_cat_font_transform\":\"\",\"m2f_cat_font_spacing\":\"\",\"m2f_cat_\":\"\",\"m2f_meta_font_title\":\"Article meta info\",\"m2f_meta_font_settings\":\"\",\"m2f_meta_font_family\":\"\",\"m2f_meta_font_size\":\"\",\"m2f_meta_font_line_height\":\"\",\"m2f_meta_font_style\":\"\",\"m2f_meta_font_weight\":\"\",\"m2f_meta_font_transform\":\"\",\"m2f_meta_font_spacing\":\"\",\"m2f_meta_\":\"\",\"m2f_ex_font_title\":\"Article excerpt\",\"m2f_ex_font_settings\":\"\",\"m2f_ex_font_family\":\"\",\"m2f_ex_font_size\":\"\",\"m2f_ex_font_line_height\":\"\",\"m2f_ex_font_style\":\"\",\"m2f_ex_font_weight\":\"\",\"m2f_ex_font_transform\":\"\",\"m2f_ex_font_spacing\":\"\",\"m2f_ex_\":\"\",\"ajax_pagination_infinite_stop\":\"\",\"css\":\"\",\"tdc_css\":\"\",\"td_column_number\":1,\"header_color\":\"\",\"color_preset\":\"\",\"border_top\":\"\",\"class\":\"td_uid_2_662cf6445e7ff_rand\",\"tdc_css_class\":\"td_uid_2_662cf6445e7ff_rand\",\"tdc_css_class_style\":\"td_uid_2_662cf6445e7ff_rand_style\"}';\nblock_td_uid_2_662cf6445e7ff.td_column_number = \"1\";\nblock_td_uid_2_662cf6445e7ff.block_type = \"td_block_4\";\nblock_td_uid_2_662cf6445e7ff.post_count = \"3\";\nblock_td_uid_2_662cf6445e7ff.found_posts = \"10\";\nblock_td_uid_2_662cf6445e7ff.header_color = \"\";\nblock_td_uid_2_662cf6445e7ff.ajax_pagination_infinite_stop = \"\";\nblock_td_uid_2_662cf6445e7ff.max_num_pages = \"4\";\ntdBlocksArray.push(block_td_uid_2_662cf6445e7ff);\n<\/script><div class=\"td-block-title-wrap\"><\/div><div id=td_uid_2_662cf6445e7ff class=\"td_block_inner\">\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/podcasts\/the-ceo-digital-show\/innovation-security-panel-hybrid-maturity\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Creating the Hybrid Mature Workplace: Our Panel of Experts Share Their Solutions\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Creating the Hybrid Mature Workplace: Our Panel of Experts Share Their Solutions\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/Episode-46-Hybrid-Maturity-Banner-Pack-Banner-A02-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/podcasts\" class=\"td-post-category\">Podcasts<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/podcasts\/the-ceo-digital-show\/innovation-security-panel-hybrid-maturity\" rel=\"bookmark\" title=\"Creating the Hybrid Mature Workplace: Our Panel of Experts Share Their Solutions\">Creating the Hybrid Mature Workplace: Our Panel of Experts Share Their Solutions<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/the-ceo-digital-show\/\">The CEO.digital Show<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2022-12-06T15:00:04+00:00\" >6th December 2022<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                Four global innovation & security experts join us to discuss the hybrid working state of play and how those who shaped its present are innovating its future. Listen in for exclusive insights!             <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 -->\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/podcasts\/the-ceo-digital-show\/kevin-collins-sasa-petrovic-metaverse\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Sa\u0161a Petrovi\u0107 (Citrix) &#038; Kevin Collins (Fujitsu) on the Implications &#038; Opportunities of the Metaverse\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Sa\u0161a Petrovi\u0107 (Citrix) &#038; Kevin Collins (Fujitsu) on the Implications &#038; Opportunities of the Metaverse\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/DMEU-CIT-Podcast-METAVERSE-Kevin-Sasa-Podcast-Banners-Social-A03-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/podcasts\" class=\"td-post-category\">Podcasts<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/podcasts\/the-ceo-digital-show\/kevin-collins-sasa-petrovic-metaverse\" rel=\"bookmark\" title=\"Sa\u0161a Petrovi\u0107 (Citrix) &#038; Kevin Collins (Fujitsu) on the Implications &#038; Opportunities of the Metaverse\">Sa\u0161a Petrovi\u0107 (Citrix) &#038; Kevin Collins (Fujitsu) on the Implications &#038; Opportunities of the Metaverse<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/the-ceo-digital-show\/\">The CEO.digital Show<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2022-09-28T10:00:19+00:00\" >28th September 2022<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                Listen in as Kevin Collins of Fujitsu & Sa\u0161a Petrovi\u0107 of Citrix discuss everything Metaverse in this exciting, future-focused episode of The CEO.digital Show            <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 -->\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/podcasts\/the-ceo-digital-show\/kurt-frary-chris-voce-hybrid-maturity\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Kurt Frary of Norfolk County Council &#038; Chris Voce of Citrix Talk Human-Centricity in the Hybrid Mature Workforce\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Kurt Frary of Norfolk County Council &#038; Chris Voce of Citrix Talk Human-Centricity in the Hybrid Mature Workforce\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/DMEU-CIT-Hybrid-Maturity-Podcast-social-A01-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/podcasts\" class=\"td-post-category\">Podcasts<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/podcasts\/the-ceo-digital-show\/kurt-frary-chris-voce-hybrid-maturity\" rel=\"bookmark\" title=\"Kurt Frary of Norfolk County Council &#038; Chris Voce of Citrix Talk Human-Centricity in the Hybrid Mature Workforce\">Kurt Frary of Norfolk County Council &#038; Chris Voce of Citrix Talk Human-Centricity in the Hybrid Mature Workforce<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/the-ceo-digital-show\/\">The CEO.digital Show<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2022-09-07T09:45:42+00:00\" >7th September 2022<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                On the latest CEO.digital Show, we spoke with Kurt Frary of Norfolk County Council & Chris Voce of Citrix about reaching hybrid maturity through human centricity. Listen in for exclusive insights!             <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 --><\/div><div class=\"td-load-more-wrap\"><a href=\"#\" class=\"td_ajax_load_more td_ajax_load_more_js\" id=\"next-page-td_uid_2_662cf6445e7ff\" data-td_block_id=\"td_uid_2_662cf6445e7ff\">Load more<i class=\"td-icon-font td-icon-menu-down\"><\/i><\/a><\/div><\/div> <!-- .\/block -->[\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#ada2e0&#8243; css=&#8221;.vc_custom_1666799134907{padding-top: 20px !important;padding-bottom: 10px !important;}&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;35&#8243; el_id=&#8221;reports&#8221;][vc_column css=&#8221;.vc_custom_1621594919743{padding-right: 25px !important;padding-left: 25px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1666798077224{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h2><strong><span style=\"font-size: 20pt; color: #31255c;\">REPORTS<\/span><\/strong><\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;6&#8243; el_width=&#8221;10&#8243; accent_color=&#8221;#ada2e0&#8243;]<div class=\"td_block_wrap td_block_4 td_uid_3_662cf6446179f_rand td_with_ajax_pagination td-pb-border-top td_block_template_2 td-column-1 td_block_padding\"  data-td-block-uid=\"td_uid_3_662cf6446179f\" ><script>var block_td_uid_3_662cf6446179f = new tdBlock();\nblock_td_uid_3_662cf6446179f.id = \"td_uid_3_662cf6446179f\";\nblock_td_uid_3_662cf6446179f.atts = '{\"m2_tl\":\"80\",\"category_ids\":\"312,37\",\"limit\":\"3\",\"offset\":\"0\",\"ajax_pagination\":\"load_more\",\"separator\":\"\",\"custom_title\":\"\",\"custom_url\":\"\",\"block_template_id\":\"\",\"m2_el\":\"\",\"post_ids\":\"\",\"category_id\":\"\",\"tag_slug\":\"\",\"autors_id\":\"\",\"installed_post_types\":\"\",\"sort\":\"\",\"el_class\":\"\",\"td_ajax_filter_type\":\"\",\"td_ajax_filter_ids\":\"\",\"td_filter_default_txt\":\"All\",\"td_ajax_preloading\":\"\",\"f_header_font_header\":\"\",\"f_header_font_title\":\"Block header\",\"f_header_font_settings\":\"\",\"f_header_font_family\":\"\",\"f_header_font_size\":\"\",\"f_header_font_line_height\":\"\",\"f_header_font_style\":\"\",\"f_header_font_weight\":\"\",\"f_header_font_transform\":\"\",\"f_header_font_spacing\":\"\",\"f_header_\":\"\",\"f_ajax_font_title\":\"Ajax categories\",\"f_ajax_font_settings\":\"\",\"f_ajax_font_family\":\"\",\"f_ajax_font_size\":\"\",\"f_ajax_font_line_height\":\"\",\"f_ajax_font_style\":\"\",\"f_ajax_font_weight\":\"\",\"f_ajax_font_transform\":\"\",\"f_ajax_font_spacing\":\"\",\"f_ajax_\":\"\",\"f_more_font_title\":\"Load more button\",\"f_more_font_settings\":\"\",\"f_more_font_family\":\"\",\"f_more_font_size\":\"\",\"f_more_font_line_height\":\"\",\"f_more_font_style\":\"\",\"f_more_font_weight\":\"\",\"f_more_font_transform\":\"\",\"f_more_font_spacing\":\"\",\"f_more_\":\"\",\"m2f_title_font_header\":\"\",\"m2f_title_font_title\":\"Article title\",\"m2f_title_font_settings\":\"\",\"m2f_title_font_family\":\"\",\"m2f_title_font_size\":\"\",\"m2f_title_font_line_height\":\"\",\"m2f_title_font_style\":\"\",\"m2f_title_font_weight\":\"\",\"m2f_title_font_transform\":\"\",\"m2f_title_font_spacing\":\"\",\"m2f_title_\":\"\",\"m2f_cat_font_title\":\"Article category tag\",\"m2f_cat_font_settings\":\"\",\"m2f_cat_font_family\":\"\",\"m2f_cat_font_size\":\"\",\"m2f_cat_font_line_height\":\"\",\"m2f_cat_font_style\":\"\",\"m2f_cat_font_weight\":\"\",\"m2f_cat_font_transform\":\"\",\"m2f_cat_font_spacing\":\"\",\"m2f_cat_\":\"\",\"m2f_meta_font_title\":\"Article meta info\",\"m2f_meta_font_settings\":\"\",\"m2f_meta_font_family\":\"\",\"m2f_meta_font_size\":\"\",\"m2f_meta_font_line_height\":\"\",\"m2f_meta_font_style\":\"\",\"m2f_meta_font_weight\":\"\",\"m2f_meta_font_transform\":\"\",\"m2f_meta_font_spacing\":\"\",\"m2f_meta_\":\"\",\"m2f_ex_font_title\":\"Article excerpt\",\"m2f_ex_font_settings\":\"\",\"m2f_ex_font_family\":\"\",\"m2f_ex_font_size\":\"\",\"m2f_ex_font_line_height\":\"\",\"m2f_ex_font_style\":\"\",\"m2f_ex_font_weight\":\"\",\"m2f_ex_font_transform\":\"\",\"m2f_ex_font_spacing\":\"\",\"m2f_ex_\":\"\",\"ajax_pagination_infinite_stop\":\"\",\"css\":\"\",\"tdc_css\":\"\",\"td_column_number\":1,\"header_color\":\"\",\"color_preset\":\"\",\"border_top\":\"\",\"class\":\"td_uid_3_662cf6446179f_rand\",\"tdc_css_class\":\"td_uid_3_662cf6446179f_rand\",\"tdc_css_class_style\":\"td_uid_3_662cf6446179f_rand_style\"}';\nblock_td_uid_3_662cf6446179f.td_column_number = \"1\";\nblock_td_uid_3_662cf6446179f.block_type = \"td_block_4\";\nblock_td_uid_3_662cf6446179f.post_count = \"3\";\nblock_td_uid_3_662cf6446179f.found_posts = \"195\";\nblock_td_uid_3_662cf6446179f.header_color = \"\";\nblock_td_uid_3_662cf6446179f.ajax_pagination_infinite_stop = \"\";\nblock_td_uid_3_662cf6446179f.max_num_pages = \"65\";\ntdBlocksArray.push(block_td_uid_3_662cf6446179f);\n<\/script><div class=\"td-block-title-wrap\"><\/div><div id=td_uid_3_662cf6446179f class=\"td_block_inner\">\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/meet-the-innovators\/pure-storage\/cloud-operating-model-data-infrastructure\/\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Cloud operating model guide\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Cloud operating model guide\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/thumb-pures-cloud-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/resources\/reports\/\" class=\"td-post-category\">Reports<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/meet-the-innovators\/pure-storage\/cloud-operating-model-data-infrastructure\/\" rel=\"bookmark\" title=\"Cloud operating model guide\">Cloud operating model guide<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/pure-storage\/\">Pure Storage<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2024-03-27T09:00:04+00:00\" >27th March 2024<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                Learn how market leaders are using tailored cloud operating models to ensure their objectives are met and that they\u2019re on course for a successful future.              <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 -->\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/meet-the-innovators\/pure-storage\/ten-steps-uncomplicated-data-forever\/\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Ten ways Pure frees you from storage complications, forever\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Ten ways Pure frees you from storage complications, forever\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/ps-ten-free-feat-324x160.png\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/resources\/reports\/\" class=\"td-post-category\">Reports<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/meet-the-innovators\/pure-storage\/ten-steps-uncomplicated-data-forever\/\" rel=\"bookmark\" title=\"Ten ways Pure frees you from storage complications, forever\">Ten ways Pure frees you from storage complications, forever<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/pure-storage\/\">Pure Storage<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2024-03-20T14:01:51+00:00\" >20th March 2024<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                Modern data storage can free IT teams from tedium, save organisations up to 65% in data TCO, and empower growth at speed without any downtime. Read these ten steps to uncomplicte your data, forever.             <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 -->\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/meet-the-innovators\/pure-storage\/storage-for-the-modern-enterprise\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Future-fit data storage for the modern enterprise\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Future-fit data storage for the modern enterprise\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/thumb-cpur-report-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/resources\/reports\/\" class=\"td-post-category\">Reports<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/meet-the-innovators\/pure-storage\/storage-for-the-modern-enterprise\" rel=\"bookmark\" title=\"Future-fit data storage for the modern enterprise\">Future-fit data storage for the modern enterprise<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/pure-storage\/\">Pure Storage<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2024-03-13T12:00:52+00:00\" >13th March 2024<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                \r\nLegacy architecture lock-in forces organisations to go through costly and arduous upgrades or replacements as their data requirements shift. But there is an alternative.\r\nIn...            <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 --><\/div><div class=\"td-load-more-wrap\"><a href=\"#\" class=\"td_ajax_load_more td_ajax_load_more_js\" id=\"next-page-td_uid_3_662cf6446179f\" data-td_block_id=\"td_uid_3_662cf6446179f\">Load more<i class=\"td-icon-font td-icon-menu-down\"><\/i><\/a><\/div><\/div> <!-- .\/block -->[\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#ada2e0&#8243; css=&#8221;.vc_custom_1633516935030{padding-top: 10px !important;padding-bottom: 10px !important;}&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;35&#8243; el_id=&#8221;news&#8221;][vc_column css=&#8221;.vc_custom_1621594919743{padding-right: 25px !important;padding-left: 25px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1666798117790{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h2><strong><span style=\"font-size: 20pt; color: #31255c;\">NEWS<\/span><\/strong><\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;6&#8243; el_width=&#8221;10&#8243; accent_color=&#8221;#ada2e0&#8243;]<div class=\"td_block_wrap td_block_4 td_uid_4_662cf6446499a_rand td_with_ajax_pagination td-pb-border-top td_block_template_2 td-column-1 td_block_padding\"  data-td-block-uid=\"td_uid_4_662cf6446499a\" ><script>var block_td_uid_4_662cf6446499a = new tdBlock();\nblock_td_uid_4_662cf6446499a.id = \"td_uid_4_662cf6446499a\";\nblock_td_uid_4_662cf6446499a.atts = '{\"m2_tl\":\"80\",\"category_ids\":\"449,37\",\"limit\":\"3\",\"ajax_pagination\":\"load_more\",\"separator\":\"\",\"custom_title\":\"\",\"custom_url\":\"\",\"block_template_id\":\"\",\"m2_el\":\"\",\"post_ids\":\"\",\"category_id\":\"\",\"tag_slug\":\"\",\"autors_id\":\"\",\"installed_post_types\":\"\",\"sort\":\"\",\"offset\":\"\",\"el_class\":\"\",\"td_ajax_filter_type\":\"\",\"td_ajax_filter_ids\":\"\",\"td_filter_default_txt\":\"All\",\"td_ajax_preloading\":\"\",\"f_header_font_header\":\"\",\"f_header_font_title\":\"Block header\",\"f_header_font_settings\":\"\",\"f_header_font_family\":\"\",\"f_header_font_size\":\"\",\"f_header_font_line_height\":\"\",\"f_header_font_style\":\"\",\"f_header_font_weight\":\"\",\"f_header_font_transform\":\"\",\"f_header_font_spacing\":\"\",\"f_header_\":\"\",\"f_ajax_font_title\":\"Ajax categories\",\"f_ajax_font_settings\":\"\",\"f_ajax_font_family\":\"\",\"f_ajax_font_size\":\"\",\"f_ajax_font_line_height\":\"\",\"f_ajax_font_style\":\"\",\"f_ajax_font_weight\":\"\",\"f_ajax_font_transform\":\"\",\"f_ajax_font_spacing\":\"\",\"f_ajax_\":\"\",\"f_more_font_title\":\"Load more button\",\"f_more_font_settings\":\"\",\"f_more_font_family\":\"\",\"f_more_font_size\":\"\",\"f_more_font_line_height\":\"\",\"f_more_font_style\":\"\",\"f_more_font_weight\":\"\",\"f_more_font_transform\":\"\",\"f_more_font_spacing\":\"\",\"f_more_\":\"\",\"m2f_title_font_header\":\"\",\"m2f_title_font_title\":\"Article title\",\"m2f_title_font_settings\":\"\",\"m2f_title_font_family\":\"\",\"m2f_title_font_size\":\"\",\"m2f_title_font_line_height\":\"\",\"m2f_title_font_style\":\"\",\"m2f_title_font_weight\":\"\",\"m2f_title_font_transform\":\"\",\"m2f_title_font_spacing\":\"\",\"m2f_title_\":\"\",\"m2f_cat_font_title\":\"Article category tag\",\"m2f_cat_font_settings\":\"\",\"m2f_cat_font_family\":\"\",\"m2f_cat_font_size\":\"\",\"m2f_cat_font_line_height\":\"\",\"m2f_cat_font_style\":\"\",\"m2f_cat_font_weight\":\"\",\"m2f_cat_font_transform\":\"\",\"m2f_cat_font_spacing\":\"\",\"m2f_cat_\":\"\",\"m2f_meta_font_title\":\"Article meta info\",\"m2f_meta_font_settings\":\"\",\"m2f_meta_font_family\":\"\",\"m2f_meta_font_size\":\"\",\"m2f_meta_font_line_height\":\"\",\"m2f_meta_font_style\":\"\",\"m2f_meta_font_weight\":\"\",\"m2f_meta_font_transform\":\"\",\"m2f_meta_font_spacing\":\"\",\"m2f_meta_\":\"\",\"m2f_ex_font_title\":\"Article excerpt\",\"m2f_ex_font_settings\":\"\",\"m2f_ex_font_family\":\"\",\"m2f_ex_font_size\":\"\",\"m2f_ex_font_line_height\":\"\",\"m2f_ex_font_style\":\"\",\"m2f_ex_font_weight\":\"\",\"m2f_ex_font_transform\":\"\",\"m2f_ex_font_spacing\":\"\",\"m2f_ex_\":\"\",\"ajax_pagination_infinite_stop\":\"\",\"css\":\"\",\"tdc_css\":\"\",\"td_column_number\":1,\"header_color\":\"\",\"color_preset\":\"\",\"border_top\":\"\",\"class\":\"td_uid_4_662cf6446499a_rand\",\"tdc_css_class\":\"td_uid_4_662cf6446499a_rand\",\"tdc_css_class_style\":\"td_uid_4_662cf6446499a_rand_style\"}';\nblock_td_uid_4_662cf6446499a.td_column_number = \"1\";\nblock_td_uid_4_662cf6446499a.block_type = \"td_block_4\";\nblock_td_uid_4_662cf6446499a.post_count = \"3\";\nblock_td_uid_4_662cf6446499a.found_posts = \"193\";\nblock_td_uid_4_662cf6446499a.header_color = \"\";\nblock_td_uid_4_662cf6446499a.ajax_pagination_infinite_stop = \"\";\nblock_td_uid_4_662cf6446499a.max_num_pages = \"65\";\ntdBlocksArray.push(block_td_uid_4_662cf6446499a);\n<\/script><div class=\"td-block-title-wrap\"><\/div><div id=td_uid_4_662cf6446499a class=\"td_block_inner\">\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/news\/ceo-digital-on-sustainable-cloud\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Coming soon: An in-depth series on Sustainable Cloud\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Coming soon: An in-depth series on Sustainable Cloud\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/S2-Teaser-Thumb-324x160.png\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/news\" class=\"td-post-category\">News<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/news\/ceo-digital-on-sustainable-cloud\" rel=\"bookmark\" title=\"Coming soon: An in-depth series on Sustainable Cloud\">Coming soon: An in-depth series on Sustainable Cloud<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/marie\/\">CEO.digital<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2024-01-25T15:02:13+00:00\" >25th January 2024<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                We&#039;re gathering expert perspectives regarding the tech world\u2019s impact on impending climate change \u2013 and how those same innovations might help forge a more...            <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 -->\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/news\/responsible-ai-episode-3-with-uthman-ali-transcript\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Transcript: Responsible AI episode three with AI Ethicist, Uthman Ali\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Transcript: Responsible AI episode three with AI Ethicist, Uthman Ali\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/S1-E3-banner-transcript-A01-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/news\" class=\"td-post-category\">News<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/news\/responsible-ai-episode-3-with-uthman-ali-transcript\" rel=\"bookmark\" title=\"Transcript: Responsible AI episode three with AI Ethicist, Uthman Ali\">Transcript: Responsible AI episode three with AI Ethicist, Uthman Ali<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/bogdan\/\">CEO.digital<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2023-12-19T08:30:19+00:00\" >19th December 2023<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                AI Ethicist Uthman Ali joins us for the third episode of our series exploring responsible AI. Read the full interview transcript here.               <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 -->\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/news\/responsible-ai-episode-2-with-maya-dillon-transcript\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Transcript: Responsible AI episode two with Cambridge Consultants\u2019 Head of AI Capabilities, Dr. Maya Dillon\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Transcript: Responsible AI episode two with Cambridge Consultants\u2019 Head of AI Capabilities, Dr. Maya Dillon\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/S1-E2-banner-transcript-A01-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/news\" class=\"td-post-category\">News<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/news\/responsible-ai-episode-2-with-maya-dillon-transcript\" rel=\"bookmark\" title=\"Transcript: Responsible AI episode two with Cambridge Consultants\u2019 Head of AI Capabilities, Dr. Maya Dillon\">Transcript: Responsible AI episode two with Cambridge Consultants\u2019 Head of AI Capabilities, Dr. Maya Dillon<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/bogdan\/\">CEO.digital<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2023-12-05T08:30:21+00:00\" >5th December 2023<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                Dr Maya Dillon, Head of AI Capabilities at Cambridge Consultants joins us for the second episode of our series exploring responsible AI. Read the full interview transcript here.              <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 --><\/div><div class=\"td-load-more-wrap\"><a href=\"#\" class=\"td_ajax_load_more td_ajax_load_more_js\" id=\"next-page-td_uid_4_662cf6446499a\" data-td_block_id=\"td_uid_4_662cf6446499a\">Load more<i class=\"td-icon-font td-icon-menu-down\"><\/i><\/a><\/div><\/div> <!-- .\/block -->[\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#ada2e0&#8243; css=&#8221;.vc_custom_1633516935030{padding-top: 10px !important;padding-bottom: 10px !important;}&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;35&#8243; el_id=&#8221;guest-articles&#8221;][vc_column css=&#8221;.vc_custom_1621594919743{padding-right: 25px !important;padding-left: 25px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1633518943222{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h2><strong><span style=\"font-size: 20pt; color: #31255c;\">GUEST ARTICLES<\/span><\/strong><\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;6&#8243; el_width=&#8221;10&#8243; accent_color=&#8221;#ada2e0&#8243;]<div class=\"td_block_wrap td_block_4 td_uid_5_662cf64467dce_rand td_with_ajax_pagination td-pb-border-top td_block_template_2 td-column-1 td_block_padding\"  data-td-block-uid=\"td_uid_5_662cf64467dce\" ><script>var block_td_uid_5_662cf64467dce = new tdBlock();\nblock_td_uid_5_662cf64467dce.id = \"td_uid_5_662cf64467dce\";\nblock_td_uid_5_662cf64467dce.atts = '{\"m2_tl\":\"80\",\"category_ids\":\"414,37\",\"limit\":\"3\",\"ajax_pagination\":\"load_more\",\"separator\":\"\",\"custom_title\":\"\",\"custom_url\":\"\",\"block_template_id\":\"\",\"m2_el\":\"\",\"post_ids\":\"\",\"category_id\":\"\",\"tag_slug\":\"\",\"autors_id\":\"\",\"installed_post_types\":\"\",\"sort\":\"\",\"offset\":\"\",\"el_class\":\"\",\"td_ajax_filter_type\":\"\",\"td_ajax_filter_ids\":\"\",\"td_filter_default_txt\":\"All\",\"td_ajax_preloading\":\"\",\"f_header_font_header\":\"\",\"f_header_font_title\":\"Block header\",\"f_header_font_settings\":\"\",\"f_header_font_family\":\"\",\"f_header_font_size\":\"\",\"f_header_font_line_height\":\"\",\"f_header_font_style\":\"\",\"f_header_font_weight\":\"\",\"f_header_font_transform\":\"\",\"f_header_font_spacing\":\"\",\"f_header_\":\"\",\"f_ajax_font_title\":\"Ajax categories\",\"f_ajax_font_settings\":\"\",\"f_ajax_font_family\":\"\",\"f_ajax_font_size\":\"\",\"f_ajax_font_line_height\":\"\",\"f_ajax_font_style\":\"\",\"f_ajax_font_weight\":\"\",\"f_ajax_font_transform\":\"\",\"f_ajax_font_spacing\":\"\",\"f_ajax_\":\"\",\"f_more_font_title\":\"Load more button\",\"f_more_font_settings\":\"\",\"f_more_font_family\":\"\",\"f_more_font_size\":\"\",\"f_more_font_line_height\":\"\",\"f_more_font_style\":\"\",\"f_more_font_weight\":\"\",\"f_more_font_transform\":\"\",\"f_more_font_spacing\":\"\",\"f_more_\":\"\",\"m2f_title_font_header\":\"\",\"m2f_title_font_title\":\"Article title\",\"m2f_title_font_settings\":\"\",\"m2f_title_font_family\":\"\",\"m2f_title_font_size\":\"\",\"m2f_title_font_line_height\":\"\",\"m2f_title_font_style\":\"\",\"m2f_title_font_weight\":\"\",\"m2f_title_font_transform\":\"\",\"m2f_title_font_spacing\":\"\",\"m2f_title_\":\"\",\"m2f_cat_font_title\":\"Article category tag\",\"m2f_cat_font_settings\":\"\",\"m2f_cat_font_family\":\"\",\"m2f_cat_font_size\":\"\",\"m2f_cat_font_line_height\":\"\",\"m2f_cat_font_style\":\"\",\"m2f_cat_font_weight\":\"\",\"m2f_cat_font_transform\":\"\",\"m2f_cat_font_spacing\":\"\",\"m2f_cat_\":\"\",\"m2f_meta_font_title\":\"Article meta info\",\"m2f_meta_font_settings\":\"\",\"m2f_meta_font_family\":\"\",\"m2f_meta_font_size\":\"\",\"m2f_meta_font_line_height\":\"\",\"m2f_meta_font_style\":\"\",\"m2f_meta_font_weight\":\"\",\"m2f_meta_font_transform\":\"\",\"m2f_meta_font_spacing\":\"\",\"m2f_meta_\":\"\",\"m2f_ex_font_title\":\"Article excerpt\",\"m2f_ex_font_settings\":\"\",\"m2f_ex_font_family\":\"\",\"m2f_ex_font_size\":\"\",\"m2f_ex_font_line_height\":\"\",\"m2f_ex_font_style\":\"\",\"m2f_ex_font_weight\":\"\",\"m2f_ex_font_transform\":\"\",\"m2f_ex_font_spacing\":\"\",\"m2f_ex_\":\"\",\"ajax_pagination_infinite_stop\":\"\",\"css\":\"\",\"tdc_css\":\"\",\"td_column_number\":1,\"header_color\":\"\",\"color_preset\":\"\",\"border_top\":\"\",\"class\":\"td_uid_5_662cf64467dce_rand\",\"tdc_css_class\":\"td_uid_5_662cf64467dce_rand\",\"tdc_css_class_style\":\"td_uid_5_662cf64467dce_rand_style\"}';\nblock_td_uid_5_662cf64467dce.td_column_number = \"1\";\nblock_td_uid_5_662cf64467dce.block_type = \"td_block_4\";\nblock_td_uid_5_662cf64467dce.post_count = \"3\";\nblock_td_uid_5_662cf64467dce.found_posts = \"295\";\nblock_td_uid_5_662cf64467dce.header_color = \"\";\nblock_td_uid_5_662cf64467dce.ajax_pagination_infinite_stop = \"\";\nblock_td_uid_5_662cf64467dce.max_num_pages = \"99\";\ntdBlocksArray.push(block_td_uid_5_662cf64467dce);\n<\/script><div class=\"td-block-title-wrap\"><\/div><div id=td_uid_5_662cf64467dce class=\"td_block_inner\">\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/guest-articles\/responsible-ai-hywel-carver\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"How software developers can use generative AI responsibly\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"How software developers can use generative AI responsibly\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/MicrosoftTeams-image-5-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/guest-articles\" class=\"td-post-category\">Guest Articles<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/guest-articles\/responsible-ai-hywel-carver\" rel=\"bookmark\" title=\"How software developers can use generative AI responsibly\">How software developers can use generative AI responsibly<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/hywel-carver\/\">Hywel Carver<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2023-12-12T09:00:50+00:00\" >12th December 2023<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                As AI innovation accelerates, software development teams need a new approach to responsible use. Find out what that could look like in this in-depth post.              <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 -->\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/guest-articles\/ai-data-bias-causes-consequences-solutions\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Data bias in AI: Causes, consequences and solutions\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Data bias in AI: Causes, consequences and solutions\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/Responsible-AI-Thumbs1-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/guest-articles\" class=\"td-post-category\">Guest Articles<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/guest-articles\/ai-data-bias-causes-consequences-solutions\" rel=\"bookmark\" title=\"Data bias in AI: Causes, consequences and solutions\">Data bias in AI: Causes, consequences and solutions<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/steve-elcock\/\">Steve Elcock<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2023-11-28T08:30:40+00:00\" >28th November 2023<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                Bias in AI data is a blight for organisations around the world. So how can we protect against it? Steve Elcock, founder & CEO at elementsuite, shares his expert opinion in this CEO.digital exclusive.            <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 -->\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/guest-articles\/human-creativity-artificial-intelligence-collaboration\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"AI will boost human creativity, not replace it\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"AI will boost human creativity, not replace it\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/Responsible-AI-Thumbs5-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/guest-articles\" class=\"td-post-category\">Guest Articles<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/guest-articles\/human-creativity-artificial-intelligence-collaboration\" rel=\"bookmark\" title=\"AI will boost human creativity, not replace it\">AI will boost human creativity, not replace it<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/dr-thomas-z-ramsoy\/\">Dr. Thomas Z. Rams\u00f8y<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2023-11-14T12:00:24+00:00\" >14th November 2023<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                If used correctly, AI can be a great complement to human ingenuity and productivity. Discover how these market leaders are applying AI tools to get the best from their teams in this CEO.digital article.             <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 --><\/div><div class=\"td-load-more-wrap\"><a href=\"#\" class=\"td_ajax_load_more td_ajax_load_more_js\" id=\"next-page-td_uid_5_662cf64467dce\" data-td_block_id=\"td_uid_5_662cf64467dce\">Load more<i class=\"td-icon-font td-icon-menu-down\"><\/i><\/a><\/div><\/div> <!-- .\/block -->[\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#ada2e0&#8243; css=&#8221;.vc_custom_1633516935030{padding-top: 10px !important;padding-bottom: 10px !important;}&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;35&#8243; disable_element=&#8221;yes&#8221; el_id=&#8221;infographics&#8221;][vc_column css=&#8221;.vc_custom_1621594919743{padding-right: 25px !important;padding-left: 25px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1666798132927{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h2><strong><span style=\"font-size: 20pt; color: #31255c;\">INFOGRAPHICS<\/span><\/strong><\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;6&#8243; el_width=&#8221;10&#8243; accent_color=&#8221;#ada2e0&#8243;]<div class=\"td_block_wrap td_block_4 td_uid_6_662cf6446b088_rand td_with_ajax_pagination td-pb-border-top td_block_template_2 td-column-1 td_block_padding\"  data-td-block-uid=\"td_uid_6_662cf6446b088\" ><script>var block_td_uid_6_662cf6446b088 = new tdBlock();\nblock_td_uid_6_662cf6446b088.id = \"td_uid_6_662cf6446b088\";\nblock_td_uid_6_662cf6446b088.atts = '{\"m2_tl\":\"80\",\"category_id\":\"313\",\"category_ids\":\"37\",\"limit\":\"3\",\"offset\":\"0\",\"ajax_pagination\":\"load_more\",\"tdc_css\":\"\",\"separator\":\"\",\"custom_title\":\"\",\"custom_url\":\"\",\"block_template_id\":\"\",\"m2_el\":\"\",\"post_ids\":\"\",\"tag_slug\":\"\",\"autors_id\":\"\",\"installed_post_types\":\"\",\"sort\":\"\",\"el_class\":\"\",\"td_ajax_filter_type\":\"\",\"td_ajax_filter_ids\":\"\",\"td_filter_default_txt\":\"All\",\"td_ajax_preloading\":\"\",\"f_header_font_header\":\"\",\"f_header_font_title\":\"Block header\",\"f_header_font_settings\":\"\",\"f_header_font_family\":\"\",\"f_header_font_size\":\"\",\"f_header_font_line_height\":\"\",\"f_header_font_style\":\"\",\"f_header_font_weight\":\"\",\"f_header_font_transform\":\"\",\"f_header_font_spacing\":\"\",\"f_header_\":\"\",\"f_ajax_font_title\":\"Ajax categories\",\"f_ajax_font_settings\":\"\",\"f_ajax_font_family\":\"\",\"f_ajax_font_size\":\"\",\"f_ajax_font_line_height\":\"\",\"f_ajax_font_style\":\"\",\"f_ajax_font_weight\":\"\",\"f_ajax_font_transform\":\"\",\"f_ajax_font_spacing\":\"\",\"f_ajax_\":\"\",\"f_more_font_title\":\"Load more button\",\"f_more_font_settings\":\"\",\"f_more_font_family\":\"\",\"f_more_font_size\":\"\",\"f_more_font_line_height\":\"\",\"f_more_font_style\":\"\",\"f_more_font_weight\":\"\",\"f_more_font_transform\":\"\",\"f_more_font_spacing\":\"\",\"f_more_\":\"\",\"m2f_title_font_header\":\"\",\"m2f_title_font_title\":\"Article title\",\"m2f_title_font_settings\":\"\",\"m2f_title_font_family\":\"\",\"m2f_title_font_size\":\"\",\"m2f_title_font_line_height\":\"\",\"m2f_title_font_style\":\"\",\"m2f_title_font_weight\":\"\",\"m2f_title_font_transform\":\"\",\"m2f_title_font_spacing\":\"\",\"m2f_title_\":\"\",\"m2f_cat_font_title\":\"Article category tag\",\"m2f_cat_font_settings\":\"\",\"m2f_cat_font_family\":\"\",\"m2f_cat_font_size\":\"\",\"m2f_cat_font_line_height\":\"\",\"m2f_cat_font_style\":\"\",\"m2f_cat_font_weight\":\"\",\"m2f_cat_font_transform\":\"\",\"m2f_cat_font_spacing\":\"\",\"m2f_cat_\":\"\",\"m2f_meta_font_title\":\"Article meta info\",\"m2f_meta_font_settings\":\"\",\"m2f_meta_font_family\":\"\",\"m2f_meta_font_size\":\"\",\"m2f_meta_font_line_height\":\"\",\"m2f_meta_font_style\":\"\",\"m2f_meta_font_weight\":\"\",\"m2f_meta_font_transform\":\"\",\"m2f_meta_font_spacing\":\"\",\"m2f_meta_\":\"\",\"m2f_ex_font_title\":\"Article excerpt\",\"m2f_ex_font_settings\":\"\",\"m2f_ex_font_family\":\"\",\"m2f_ex_font_size\":\"\",\"m2f_ex_font_line_height\":\"\",\"m2f_ex_font_style\":\"\",\"m2f_ex_font_weight\":\"\",\"m2f_ex_font_transform\":\"\",\"m2f_ex_font_spacing\":\"\",\"m2f_ex_\":\"\",\"ajax_pagination_infinite_stop\":\"\",\"css\":\"\",\"td_column_number\":1,\"header_color\":\"\",\"color_preset\":\"\",\"border_top\":\"\",\"class\":\"td_uid_6_662cf6446b088_rand\",\"tdc_css_class\":\"td_uid_6_662cf6446b088_rand\",\"tdc_css_class_style\":\"td_uid_6_662cf6446b088_rand_style\"}';\nblock_td_uid_6_662cf6446b088.td_column_number = \"1\";\nblock_td_uid_6_662cf6446b088.block_type = \"td_block_4\";\nblock_td_uid_6_662cf6446b088.post_count = \"3\";\nblock_td_uid_6_662cf6446b088.found_posts = \"110\";\nblock_td_uid_6_662cf6446b088.header_color = \"\";\nblock_td_uid_6_662cf6446b088.ajax_pagination_infinite_stop = \"\";\nblock_td_uid_6_662cf6446b088.max_num_pages = \"37\";\ntdBlocksArray.push(block_td_uid_6_662cf6446b088);\n<\/script><div class=\"td-block-title-wrap\"><\/div><div id=td_uid_6_662cf6446b088 class=\"td_block_inner\">\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/guest-articles\/generative-ai-risk-reward-agam-kohli\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Risk vs reward: A roadmap for generative AI innovation in customer service\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Risk vs reward: A roadmap for generative AI innovation in customer service\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/Responsible-AI-Thumbs7-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/guest-articles\" class=\"td-post-category\">Guest Articles<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/guest-articles\/generative-ai-risk-reward-agam-kohli\" rel=\"bookmark\" title=\"Risk vs reward: A roadmap for generative AI innovation in customer service\">Risk vs reward: A roadmap for generative AI innovation in customer service<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/agam-kohli\/\">Agam Kohli<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2023-10-24T09:00:04+00:00\" >24th October 2023<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                Generative AI is set to revolutionise customer service. But not without its risks. Agam Kohli, Director of CX Solutions Engineering at Odigo analyses gen AI risk vs reward in this CEO.digital original guest article.             <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 -->\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/podcasts\/the-ceo-digital-show\/mohan-subramaniam-ceo-digital-show-data-products\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Dr. Mohan Subramaniam on creating new revenue streams through data-driven products and services\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Dr. Mohan Subramaniam on creating new revenue streams through data-driven products and services\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/The-CEO-digital-Show-Mohan-Subramanian-A01-banner-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/podcasts\" class=\"td-post-category\">Podcasts<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/podcasts\/the-ceo-digital-show\/mohan-subramaniam-ceo-digital-show-data-products\" rel=\"bookmark\" title=\"Dr. Mohan Subramaniam on creating new revenue streams through data-driven products and services\">Dr. Mohan Subramaniam on creating new revenue streams through data-driven products and services<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/the-ceo-digital-show\/\">The CEO.digital Show<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2023-06-15T14:10:12+00:00\" >15th June 2023<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                Dr. Mohan Subramaniam, Professor at IMD Business School, joins us today to discuss how legacy enterprises can create enormous revenue potential by treating their data as parallel products. Listen now!             <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 -->\n\n\t<div class=\"td-block-span12\">\n\n        <div class=\"td_module_2 td_module_wrap td-animation-stack\">\n            <div class=\"td-module-image\">\n                <div class=\"td-module-thumb\"><a href=\"https:\/\/ceo.digital\/news\/five-omnichannel-strategies\" rel=\"bookmark\" class=\"td-image-wrap\" title=\"Five concurrent strategies for omnichannel gold, from McKinsey &#038; Company\u2019s B2B Pulse report\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb\" src=\"data:image\/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUQAAACgAQMAAABOhoelAAAAA1BMVEWurq51dlI4AAAAAXRSTlMmkutdmwAAAB1JREFUWMPtwTEBAAAAwiD7p\/ZdCGAAAAAAAAAQBxpAAAH8le3bAAAAAElFTkSuQmCC\"alt=\"\" title=\"Five concurrent strategies for omnichannel gold, from McKinsey &#038; Company\u2019s B2B Pulse report\" data-type=\"image_tag\" data-img-url=\"https:\/\/ceo.digital\/wp-content\/uploads\/Mckinsey-B2B-Pulse-growth-324x160.jpg\"  width=\"324\" height=\"160\" \/><\/a><\/div>                <a href=\"https:\/\/ceo.digital\/news\" class=\"td-post-category\">News<\/a>            <\/div>\n            <h3 class=\"entry-title td-module-title\"><a href=\"https:\/\/ceo.digital\/news\/five-omnichannel-strategies\" rel=\"bookmark\" title=\"Five concurrent strategies for omnichannel gold, from McKinsey &#038; Company\u2019s B2B Pulse report\">Five concurrent strategies for omnichannel gold, from McKinsey &#038; Company\u2019s B2B Pulse report<\/a><\/h3>\n\n            <div class=\"td-module-meta-info\">\n                <span class=\"td-post-author-name\"><a href=\"https:\/\/ceo.digital\/news\/author\/marie\/\">CEO.digital<\/a> <span>-<\/span> <\/span>                <span class=\"td-post-date\"><time class=\"entry-date updated td-module-date\" datetime=\"2023-05-02T09:00:20+00:00\" >2nd May 2023<\/time><\/span>                            <\/div>\n\n\n            <div class=\"td-excerpt\">\n                The B2B landscape has shifted. Omnichannel excellence is now being rewarded with market share gains, but how are they achieving it? We unpack five points from the latest McKinsey & Company Pulse survey report.              <\/div>\n\n            \n        <\/div>\n\n        \n\t<\/div> <!-- .\/td-block-span12 --><\/div><div class=\"td-load-more-wrap\"><a href=\"#\" class=\"td_ajax_load_more td_ajax_load_more_js\" id=\"next-page-td_uid_6_662cf6446b088\" data-td_block_id=\"td_uid_6_662cf6446b088\">Load more<i class=\"td-icon-font td-icon-menu-down\"><\/i><\/a><\/div><\/div> <!-- .\/block -->[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1666799344970{padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 5px !important;padding-left: 25px !important;background-color: rgba(173,162,224,0.17) !important;*background-color: rgb(173,162,224) !important;}&#8221;][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;.vc_custom_1666802293292{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h2><span style=\"color: #31255c;\"><strong><span style=\"font-size: 20pt;\">THE LATEST INSIGHTS, STRAIGHT TO YOUR INBOX<\/span><\/strong><\/span><\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;5&#8243; el_width=&#8221;10&#8243; accent_color=&#8221;#ada2e0&#8243;][vc_column_text]Join thousands of C-suite professionals and benefit from world-class experience, engaging business content, and the chance to connect with technology leaders from global industry.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_empty_space height=&#8221;25px&#8221;][vc_raw_js]JTNDc2NyaXB0JTIwaWQlM0QlMjJmMjRlbWJlZCUyMiUyMHR5cGUlM0QlMjJ0ZXh0JTJGamF2YXNjcmlwdCUyMiUyMHNyYyUzRCUyMmh0dHBzJTNBJTJGJTJGdG9vbHMuZm9yY2UyNC5jby51ayUyRkpTJTJGZjI0aWZyYW1lZW1iZWQuanMlMjIlM0UlM0MlMkZzY3JpcHQlM0UlMEElM0NzY3JpcHQlM0VmMjRpZnJhbWUlMjglMjdodHRwcyUzQSUyRiUyRm9ubGluZS5jZW8uZGlnaXRhbCUyRkNFTy1EaWdpdGFsJTJGbmV3c2xldHRlci1ob21lLmh0bWwlMjclMjklM0IlM0MlMkZzY3JpcHQlM0U=[\/vc_raw_js][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1666796948207{padding-top: 25px !important;padding-right: 25px !important;padding-bottom: 5px !important;padding-left: 25px !important;background-color: rgba(173,162,224,0.17) !important;*background-color: rgb(173,162,224) !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1634142513882{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h2><strong><span style=\"font-size: 22pt; color: #31255c;\">NETWORKING EVENTS<\/span><\/strong><\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;6&#8243; el_width=&#8221;10&#8243; accent_color=&#8221;#ada2e0&#8243;][vc_column_text]Couple of lines here to &#8216;pad&#8217; out to avoid the section being blank when no events populate for that specific category. Get involved in the debate about security with C suite insights blabla.[\/vc_column_text][vc_raw_html]JTVCZWNzLWxpc3QtZXZlbnRzJTIwZGVzaWduJTNEJTIydGFibGUlMjIlMjBjb2x1bW5zJTNEJTIyMiUyMiUyMGxpbWl0JTNEJTI3MyUyNyUyMG9yZGVyJTNEJTI3REVTQyUyNyUyMHRhZ3MlM0QlMjdTZWN1cml0eSUyNyUyMHZpZXdhbGwlM0QlMjdmYWxzZSUyNyUyMHRodW1iJTNEJTI3dHJ1ZSUyNyUyMGJ1dHRvbmJnJTNEJTIyJTIzYmMwMzJlJTIyJTIwYnV0dG9uZmclM0QlMjJ3aGl0ZSUyMiUyMGJ1dHRvbiUzRCUyMkZpbmQlMjBvdXQlMjBtb3JlJTIyJTIwJTVE[\/vc_raw_html][vc_btn title=&#8221;BROWSE ALL C-SUITE EVENTS&#8221; style=&#8221;flat&#8221; shape=&#8221;round&#8221; color=&#8221;mulled-wine&#8221; size=&#8221;sm&#8221; i_icon_fontawesome=&#8221;fa fa-external-link&#8221; add_icon=&#8221;true&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1624639406541{margin-top: -40px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1666801988227{padding-top: 30px !important;}&#8221;] Customer Experience [\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1666802002439{margin-bottom: -5px !important;padding-bottom: 0px !important;}&#8221;]Customer Experience (CX) is the new battleground for businesses. In a digital world, CX is the defining characteristic of a successful brand\/customer relationship. With CEO.digital\u2019s Customer Experience Insights, learn how the world\u2019s top brands are combining technology and innovation to meet [&hellip;]<\/p>\n","protected":false},"author":48,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-pagebuilder-title.php","meta":{"footnotes":""},"categories":[],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Experience Insights &amp; Employee Experience News | CEO.digital CEO.digital<\/title>\n<meta name=\"description\" content=\"Customer Experience (CX) is the new battleground for businesses. Build an unforgettable CX for your brand with our customer experience insights and news.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ceo.digital\/customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experience Insights &amp; Employee Experience News | CEO.digital CEO.digital\" \/>\n<meta property=\"og:description\" content=\"Customer Experience (CX) is the new battleground for businesses. Build an unforgettable CX for your brand with our customer experience insights and news.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ceo.digital\/customer-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"CEO.digital\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@TheCEOdigital\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ceo.digital\/customer-experience\/\",\"url\":\"https:\/\/ceo.digital\/customer-experience\/\",\"name\":\"Customer Experience Insights & Employee Experience News | CEO.digital CEO.digital\",\"isPartOf\":{\"@id\":\"https:\/\/ceo.digital\/#website\"},\"datePublished\":\"2022-10-26T16:38:55+00:00\",\"dateModified\":\"2022-10-26T16:38:55+00:00\",\"description\":\"Customer Experience (CX) is the new battleground for businesses. Build an unforgettable CX for your brand with our customer experience insights and news.\",\"breadcrumb\":{\"@id\":\"https:\/\/ceo.digital\/customer-experience\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ceo.digital\/customer-experience\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ceo.digital\/customer-experience\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ceo.digital\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Experience (CX)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ceo.digital\/#website\",\"url\":\"https:\/\/ceo.digital\/\",\"name\":\"CEO.digital\",\"description\":\"Digital Insights for the C-Suite\",\"publisher\":{\"@id\":\"https:\/\/ceo.digital\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ceo.digital\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ceo.digital\/#organization\",\"name\":\"CEO.digital\",\"url\":\"https:\/\/ceo.digital\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/ceo.digital\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ceo.digital\/wp-content\/uploads\/CEO-logo-horiz-600RGB.png\",\"contentUrl\":\"https:\/\/ceo.digital\/wp-content\/uploads\/CEO-logo-horiz-600RGB.png\",\"width\":600,\"height\":116,\"caption\":\"CEO.digital\"},\"image\":{\"@id\":\"https:\/\/ceo.digital\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/x.com\/TheCEOdigital\",\"https:\/\/www.linkedin.com\/company\/ceo-digital\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Experience Insights & Employee Experience News | CEO.digital CEO.digital","description":"Customer Experience (CX) is the new battleground for businesses. Build an unforgettable CX for your brand with our customer experience insights and news.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ceo.digital\/customer-experience\/","og_locale":"en_GB","og_type":"article","og_title":"Customer Experience Insights & Employee Experience News | CEO.digital CEO.digital","og_description":"Customer Experience (CX) is the new battleground for businesses. Build an unforgettable CX for your brand with our customer experience insights and news.","og_url":"https:\/\/ceo.digital\/customer-experience\/","og_site_name":"CEO.digital","twitter_card":"summary_large_image","twitter_site":"@TheCEOdigital","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ceo.digital\/customer-experience\/","url":"https:\/\/ceo.digital\/customer-experience\/","name":"Customer Experience Insights & Employee Experience News | CEO.digital CEO.digital","isPartOf":{"@id":"https:\/\/ceo.digital\/#website"},"datePublished":"2022-10-26T16:38:55+00:00","dateModified":"2022-10-26T16:38:55+00:00","description":"Customer Experience (CX) is the new battleground for businesses. Build an unforgettable CX for your brand with our customer experience insights and news.","breadcrumb":{"@id":"https:\/\/ceo.digital\/customer-experience\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ceo.digital\/customer-experience\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ceo.digital\/customer-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ceo.digital\/"},{"@type":"ListItem","position":2,"name":"Customer Experience (CX)"}]},{"@type":"WebSite","@id":"https:\/\/ceo.digital\/#website","url":"https:\/\/ceo.digital\/","name":"CEO.digital","description":"Digital Insights for the C-Suite","publisher":{"@id":"https:\/\/ceo.digital\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ceo.digital\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/ceo.digital\/#organization","name":"CEO.digital","url":"https:\/\/ceo.digital\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/ceo.digital\/#\/schema\/logo\/image\/","url":"https:\/\/ceo.digital\/wp-content\/uploads\/CEO-logo-horiz-600RGB.png","contentUrl":"https:\/\/ceo.digital\/wp-content\/uploads\/CEO-logo-horiz-600RGB.png","width":600,"height":116,"caption":"CEO.digital"},"image":{"@id":"https:\/\/ceo.digital\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/TheCEOdigital","https:\/\/www.linkedin.com\/company\/ceo-digital\/"]}]}},"_links":{"self":[{"href":"https:\/\/ceo.digital\/wp-json\/wp\/v2\/pages\/45450"}],"collection":[{"href":"https:\/\/ceo.digital\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ceo.digital\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ceo.digital\/wp-json\/wp\/v2\/users\/48"}],"replies":[{"embeddable":true,"href":"https:\/\/ceo.digital\/wp-json\/wp\/v2\/comments?post=45450"}],"version-history":[{"count":0,"href":"https:\/\/ceo.digital\/wp-json\/wp\/v2\/pages\/45450\/revisions"}],"wp:attachment":[{"href":"https:\/\/ceo.digital\/wp-json\/wp\/v2\/media?parent=45450"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ceo.digital\/wp-json\/wp\/v2\/categories?post=45450"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ceo.digital\/wp-json\/wp\/v2\/tags?post=45450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}