• C-Suite leaders and their workforces are opting for a hybrid combination of remote working and office-based working. What does this mean for the future of work?

• Digital workspaces are gaining even greater traction among organisations. 56% of our survey respondents said Anywhere Operations would be the defining strategic area of 2021.

• We discuss the value of taking a human-centred approach to building a digital workspace to streamline processes and collaboration, boost productivity and enhance employee wellbeing.

• With less time spent in the office, how will the office space evolve? Discover more about how business leaders are looking at building analytics to make the most of “cognitive gymnasiums”.

• We’ve seen “five years of transformation in just three months” since the start of the pandemic. Necessity has driven us, but what effect has this had on corporate culture?

• When we don’t share the same physical space, what can business leaders do to foster a cohesive culture of innovation? Our contributors give their insights in the full report.

• It’s not just about how to make hybrid working models work – it’s about ensuring the company thrives. Trust and accepting digital transformation will be among the defining management traits for success.

• Some companies were primed for the digital transformation acceleration. Why, and what can traditional organisations do to catch up with their digital-native cousins?

• With so much effort put into building an Anywhere Operations model, some IT leaders have realised their on-site infrastructure may not be fit for purpose. Why, and what can they do about it?

• Locked-in to vendors, unable to scale as and when they need to, organisations are turning to the cloud as they seek to respond faster and smarter to our unpredictable environment.

• New innovations in AI and data analytics are requiring a rethink of the traditional, on-site use of servers, especially now given most employees aren’t physically in the office.

• Over half of our survey respondents said there would be a greater embrace of cloud-native tech and SaaS apps this year. They also said companies would struggle to process and extract value from data.

• Physical retail hasn’t gone anywhere, but the pandemic has forced traditional companies to hear the clarion call of omnichannel and its necessity. What will the future of experience look like?

• Seamless experiences will be key to healing the economy moving forwards, as we see not just hybrid working models but the further hybridisation of everything, including how we shop.

• With physical stores unfortunately seeing a “thinning out”, will we see greater adoption of Direct-to-Consumer strategies? What does this micro-distribution mean for experience?

• What lessons can professional businesses take from retailers and ecommerce in terms of communication as they seek to enhance digital workspaces?

• With everyone working separately, there’s never been more opportunity for malicious agents to attack businesses – and they are taking that chance, despite the pandemic.

• Social engineering has seen a startling rise, with isolated and distributed employees more vulnerable to deception tactics. What can CISOs and business leaders do to stop the threat?

• Is a hybrid working model leading to a growth of “Shadow IT”? Will IT leaders have to review access, network security and training procedures this year to resecure the organisation?

• Striking the balance between home and office working will require a rethink of security strategies this year. Where should you begin? Our contributors give their thoughts.