Risk vs reward: A roadmap for generative AI innovation in customer...
Generative AI is set to revolutionise customer service. But not without its risks. Agam Kohli, Director of CX Solutions Engineering at Odigo analyses gen AI risk vs reward in this CEO.digital original guest article.
It’s Time to Redefine Customer Experience at Sitecore World Tour
After a record-breaking Sitecore Symposium last year, the CX experts are taking to the virtual road for the free Sitecore World Tour on January 20th 2021. Find out more and get your ticket now.
How AI Is Solving the Complex World of Music Copyright &...
Music copyright is an incredibly complex and disjointed area to get your head around. Even more so with the rise of social media. In this article, discover how AI is stepping in to help navigate this complex relationship.
Why Economic Recovery Rests on Leaders Caring for Deskless Workers
In an exclusive guest article, CEO Kit Kyte of Checkit shows why economic recovery from the Covid-19 pandemic is inextricably linked to the wellbeing of deskless workers.
Why It’s the Age of the Playful Leader
Esteemed author and thought leader Paul Pethick argues that the time has come for the C-suite to embrace play in the corporate sphere in this exclusive guest article.
Tarek Nseir, Head of Digital Engagement, EMEA, at EPAM, on Using...
Tarek Nseir, Head of Digital Engagement, EMEA, at EPAM is on to discuss the role of data in CX, and how EPAM and Sitecore using data to drive growth for their clients. Enjoy the insights!
On-Demand Webinar: The Impact of AI on Business
With sponsors DataRobot, we took a look at the impact artificial intelligence is having on business today, with real use cases in this on-demand webinar.
The Right Tools for Remote Working: Working from Home in a...
Damian Hanson of CircleLoop shares his thoughts on how to work from home in a way that promotes wellbeing in this new guest article. Expect insights on using the right tools and more.
Three Principles to Guide Your Employee Experience Strategy
Uncover the secrets to employee experience success with Citrix’s in-depth investigation into the guiding principles behind the best EX strategies.
