Levelling Up for Omnichannel Customer Experience? Overhaul Your Back-End Systems
Omnichannel customer experiences are fuelling a new age of brand/customer relationships. Find out how to build a truly omnichannel CX for your brand in this exclusive report from CEO.digital.
Tarek Nseir, Head of Digital Engagement, EMEA, at EPAM, on Using...
Tarek Nseir, Head of Digital Engagement, EMEA, at EPAM is on to discuss the role of data in CX, and how EPAM and Sitecore using data to drive growth for their clients. Enjoy the insights!
Preparing Your Enterprise for the Cookieless World
In 2022, the most important change for customer experience will be the proposed phasing out of third-party cookies. Discover how you can prepare today.
Consumer Privacy Is on the Rise, But So Are the Opportunities...
Sam Holding of SparkPost returns to CEO.digital for this new guest article. Consumer privacy is now centrestage, but this shouldn’t deter marketers. In fact, it could open new revenue opportunities…
Denese Edgar, Head of Marketing at Clifford Chance, on Transforming the...
Denese Edgar, the Head of Marketing at international law firm Clifford Chance, joined us to discuss the new era of digital experience and marketing transformation for this podcast interview.
Mimi Nicklin, CEO at FREEDM & Founder of Empathy Everywhere: How...
Mimi Nicklin, Nomdad CEO of FREEDM and Founder of EmpathyEverywhere.co discusses how to be an industry leading CEO from anywhere. Read on for her exclusive insights.
Ashley Friedlein, CEO & Founder, Guild, on Why Community-Based Marketing is...
Tune into The CEO.digital Show with Ashley Friedlein, Guild’s CEO and Founder, to learn more about how to build effective communities of your target accounts and cut through the digital noise.
Five concurrent strategies for omnichannel gold, from McKinsey & Company’s B2B...
The B2B landscape has shifted. Omnichannel excellence is now being rewarded with market share gains, but how are they achieving it? We unpack five points from the latest McKinsey & Company Pulse survey report.
On-Demand Webinar: CIO & CMO – Working Together to Deliver Customer...
We brought together a CIO and CMO to learn how to transform customer experience for the better. Access the on-demand webinar now to see how global brands are bringing holistic CX strategies to the fore.
