On-Demand Webinar: Boost Your Global Ecommerce Strategy

Digital River kickstarted its Commerce Passport live virtual event series with an in-depth discussion with Deloitte Digital and Egress Software Technologies. Prepare to boost your global ecommerce strategy.

Future-proof your organisation with innovative global ecommerce strategies

Today, the world is a smaller place. Businesses of all sizes have the opportunity to market their goods and services to a global market, but preparing to sell globally is a massive undertaking. Not only do you have to change the way your business operates to meet wider demand, you have to localise your services to myriad markets, each with their own unique requirements.

Organisations that master globalisation and localisation simultaneously are achieving what Digital River calls the ‘Onshore Advantage’. Those companies with Onshore Advantage are experiencing a simplified entry into global markets by offering local currencies, payment methods, and payment processing which leads to great experiences for customers – and higher levels of conversion.

In the first on-demand webinar of the Commerce Passport series, Digital River sat down with Deloitte Digital and Egress Software Technologies to discuss how a localised approach to global commerce increases conversions, ensures customer satisfaction, and delivers up to 15% more revenue.

Register today to view this on-demand webinar and boost your global ecommerce strategy!


Get Your On-Demand Webinar to Learn:

How to Boost Your Global Ecommerce Strategy

Hear expert speakers Paul do Forno (Managing Director, Commerce Practice at Deloitte Digital) and James Sudworth (Head of Digital at Egress Software Technologies) discuss the strategies cutting-edge organisations are utilising to power global ecommerce.

Audience Questions Answered

During the discussion, the panel answered the burning questions of the live audience, including how to be more effective and efficient in selling to customers in other countries, and how to address the complexities of selling globally.

“You Cannot Assume That Your Customers Are the Same”

The panel’s message was clear: you cannot assume that your customers will be the same, and that your activities will generate the same results everywhere. In this on-demand webinar, you’ll learn how to localise your global ecommerce strategy with technological solutions.


The Panel

James Sudworth, Head of Digital, Egress Software Technologies

James Sudworth
Head of Digital,
Egress Software Technologies

James is a multi-disciplinary leader of international digital performance, teams and processes, delivering business growth through Ecommerce, Digital Marketing, and Web UX & Conversion. As the Head of Digital at Egress Software Technologies, James supports the rapid growth of the company by developing the company’s digital strategy.

Paul do Forno, Managing Director, Deloitte Digital

Paul do Forno
Managing Director, Commerce Practice,
Deloitte Digital

Paul is a Managing Director at Deloitte Digital a leader in the Commerce and Content Practice. He brings more than 25 years of experience in strategy, digital experience, consulting, technology, and digital. In the past, Paul has led some of the world’s largest digital platform programs with some of the biggest brands. His work showcases his passion for leading and creating solutions that blend creative, experience, technology, and business operations for omni-channel clients.

Adam Coyle, CEO, Digital River

Adam Coyle
Digital River

With specialisations in ecommerce, internet services, transaction processing, financial technology, and much more, Adam steers Digital River forwards and empowers the company to help global enterprises meet their ecommerce goals. In a career spanning almost 30 years, Adam has worked on several boards of directors for technology companies and governmental organisations alike.

Mike French, Vice President of Partnerships & Alliances, Digital River

Mike French
VP Partnerships & Alliances,
Digital River

With over 22 years of experience in 9 industries and a variety of Fortune 500 companies to his resume, Mike French is a highly experienced individual. He has worked internationally in the Americas, EMEA, and APAC regions as a consultant, manager and executive. He successfully engaged with C-level leadership to drive transformative results in operational effectiveness, client satisfaction, revenue growth, and profitability.

In this on-demand webinar, Mike French moderates the discussion.


Introducing Digital River

Digital River are proactive partners, providing API-based Payments & Risk, Order Management and Commerce services to leading enterprise brands. That’s their sweet spot, their hyper-expertise. They know what makes your business tick. You’ll appreciate that they’re all-in, 100% obsessive about growing revenue at every click.



The duration of the webinar is 45 minutes.

  • Welcome and Introductions by Mike French, VP Partnerships & Alliances at Digital River

  • Open discussion of how to boost global ecommerce strategies

  • Anecdotal feedback on the dos, the don’ts, the failure and learnings

  • Q&A with listeners

  • Wrap up and close