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The Art of Earning Customer Loyalty Every Single Day
15th March 2022 | 4:00 pm - 5:30 pm
A peer-to-peer networking experience in partnership with Sitecore & EPAM
YOUR DIGITAL AGENDA
CMOs, CX and Digital Leaders are sharply aware that the pandemic has started an intense new war among brands for the customer’s attention and loyalty. And they can see that the winners are those who provide the most seamless Customer Experience (CX) through personalised content – at every stage, at every interaction – regardless of the channel, location or demography.
In this one-off, exclusive event, hosted by CEO.digital and Sitecore & EPAM, our esteemed keynote speaker will provide specific insights into areas you can address today to overcome bland and fragmented CX — along with use cases of success. You’ll see what market leaders are doing to create an unforgettable brand that naturally attracts and inspires loyalty in their customers. This is an unmissable opportunity to meet other C-Suite leaders, share your insights, and compare notes with your peers.
Secure your place for this exclusive event now to receive a luxury selection of refreshments direct to your door to enjoy during the keynote and breakout room discussions.
We only have space for 15 Marketing, Digital, and IT Leaders. Register now to discover how you can build an unforgettable brand.
REASONS TO ATTEND
Steer the discussion
After you register for this event, you’ll have the opportunity to shape the agenda! We’ll send you a survey before the digital networking experience where you can choose topic points and suggest new ones.
Understand the building blocks of a magnetic CX
A magnetic CX holds the customer’s attention at every point of interaction. Learn about how to build and manage this pivotal element of your strategy.
Hear from and connect with like-minded security leaders
This is your chance to connect with your peers from across industries and build lasting business relationships that help your organisation thrive.
Make your data work for you
Understand how you can draw insights that matter from your data through a holistic view of your customer experiences.
WHO’S ATTENDING
We’re inviting just 15 Marketing, Digital, and IT Leaders from across a variety of industries to join us for the CEO.digital Café with Sitecore & EPAM. If you’re an Marketing, Customer Experience, or Ecommerce leader driving change at your organisation, this event is for you.
RSVP now to avoid disappointment!
SPEAKERS
Sultan Semlali
EMEA Value Consulting Leader, Sitecore
Sultan leads the EMEA Value Consulting Team at Sitecore. Together with his team, he enables clients & prospects to identify, articulate, measure and maximise the value of their investment decisions.
He is passionate about Customer Experience and hosts the “Digital Explained to my Mom” and “Let’s Talk about CX” podcasts.
Tarek Nseir
Co-head, Digital Engagement, Europe EPAM & Co-president, BIMA
Tarek is Co-President of BIMA and Founding Partner at Think, a digital agency with consulting at its core and recently acquired by EPAM. Over the last 15 years, he has partnered clients through their most ambitious programmes including working with Atom to design a bank from scratch and working directly with JK Rowling to conceive and create Pottermore, a digital universe for Harry Potter. His list of clients includes Vue, Knight Frank, LV=, Shop Direct and Soho House.
YOUR HOSTS
Sitecore creates human connections between brands and their customers with rich end-to-end content, seamless commerce, and always-on personalisation so brands can thrive in a world where, without a digital experience, there is no product.
As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked as the top IT services company on Fortune’s 100 Fastest-Growing Companies list for the last three consecutive years. EPAM is also listed among Ad Age’s top 25 World’s Largest Agency Companies and in 2020, Consulting Magazine named EPAM Continuum a top 20 Fastest-Growing Firm.
RSVP 2 places available
PHYSICAL TO DIGITAL
Each CEO.digital Café attendee will receive a luxury selection of luxury teas, coffees and biscuits. Delivered direct to your door prior to the event, the refreshments are the perfect way to bring our guests together during the virtual experience no matter where they’re based.
The event, especially the breakout session was incredible – discussing mutual topics in small groups of experts from other industries was very enriching.
CEO.DIGITAL CAFÉ EXPERIENCE
PRE-EVENT SURVEY
Select talking points
to steer the discussion
DELIVERY
Luxury selection of refreshments
direct to your door
BUSINESS CONTENT
State of the Nation address
by industry leader
BREAKOUT ROOMS
Networking
and key challenges
GROUP DISCUSSION
Business panel including industry
expert, customer and host speaker
WRAP UP
Closing comments
and next steps
I found the topics on the agenda interesting and it was valuable to get the perspectives from the other industries that participated – a good mix.
SUMMARY
CEO.DIGITAL, SITECORE AND EPAM PRESENT
