Risk vs reward: A roadmap for generative AI innovation in customer...
Generative AI is set to revolutionise customer service. But not without its risks. Agam Kohli, Director of CX Solutions Engineering at Odigo analyses gen AI risk vs reward in this CEO.digital original guest article.
Dr. Mohan Subramaniam on creating new revenue streams through data-driven products...
Dr. Mohan Subramaniam, Professor at IMD Business School, joins us today to discuss how legacy enterprises can create enormous revenue potential by treating their data as parallel products. Listen now!
Five concurrent strategies for omnichannel gold, from McKinsey & Company’s B2B...
The B2B landscape has shifted. Omnichannel excellence is now being rewarded with market share gains, but how are they achieving it? We unpack five points from the latest McKinsey & Company Pulse survey report.
Karsten Fischer, CEO of PDD: Creating impactful healthcare outcomes through innovative...
In our modern era of acceleration, tech moves faster than most can keep up with. But PDD focuses its efforts on human-centred innovation. As...
Conor Barr, Chief Product Officer at Patchworks, on the Evolution of...
ECommerce has been forced to evolve at alarming rates to meet customer demand. We interviewed someone at the front of that evolution; Patchworks’ Chief Product Officer, Conor Barr. View insights inside.
Why You Should Never Lose Sight of the End-User Experience
Greig Johnston, CEO of Vidatec, returns to CEO.digital with this piece on why end-user experience plays such a key role in the success of any transformation project.
Reinvent Your Digital Business for Sustainable Post-Crisis Transformation
This report from data storage experts Pure Storage explores how organisations can thrive and survive post-pandemic by embracing modern data storage, agile deployment, and a digital mindset.
How to Start Generating More Value & Revenue with Real-Time Data?
Generating more business value and revenue out of real-time data is easier than ever before. Discover how you can start applying insights from real-time data in this article. Hint: simplify your architecture.
Saša Petrović (Citrix) & Kevin Collins (Fujitsu) on the Implications &...
Listen in as Kevin Collins of Fujitsu & Saša Petrović of Citrix discuss everything Metaverse in this exciting, future-focused episode of The CEO.digital Show
