Customer Experience (CX)

Customer Experience (CX) is the new battleground for businesses. In a digital world, CX is the defining characteristic of a successful brand/customer relationship. With CEO.digital’s Customer Experience Insights, learn how the world’s top brands are combining technology and innovation to meet growing customer demand and expectations. Expect CX insights on personalisation, localisation and seamless experiences as we report on the latest developments within CX.

Karsten Fischer, CEO of PDD: Creating impactful healthcare outcomes through innovative...

In our modern era of acceleration, tech moves faster than most can keep up with. But PDD focuses its efforts on human-centred innovation. As...

Conor Barr, Chief Product Officer at Patchworks, on the Evolution of...

ECommerce has been forced to evolve at alarming rates to meet customer demand. We interviewed someone at the front of that evolution; Patchworks’ Chief Product Officer, Conor Barr. View insights inside.

Why You Should Never Lose Sight of the End-User Experience

Greig Johnston, CEO of Vidatec, returns to CEO.digital with this piece on why end-user experience plays such a key role in the success of any transformation project.

Reinvent Your Digital Business for Sustainable Post-Crisis Transformation

This report from data storage experts Pure Storage explores how organisations can thrive and survive post-pandemic by embracing modern data storage, agile deployment, and a digital mindset.

How to Start Generating More Value & Revenue with Real-Time Data?

Generating more business value and revenue out of real-time data is easier than ever before. Discover how you can start applying insights from real-time data in this article. Hint: simplify your architecture.

Saša Petrović (Citrix) & Kevin Collins (Fujitsu) on the Implications &...

Listen in as Kevin Collins of Fujitsu & Saša Petrović of Citrix discuss everything Metaverse in this exciting, future-focused episode of The CEO.digital Show

How CEOs Are Using Futurestate Design to Guarantee their Company’s Future...

Leading CEOs use futurestate design. A way to guarantee that future viability of a business. Discover the seven simple rules of thumb to get started in this CEO.digital article.

Innovation with Metaverse Requires First-Hand Experience & Experimentation

How can enterprise leaders make the right decision with metaverse innovation? Find out why first-hand experience and experimentation are key to the future in this article.

Can AI Boost Your Digital Transformation Strategy in Today’s Volatile Times?

Businesses are putting greater amounts of data to use, predicting the future, and reaping vastly better results. Discover how AI is helping them in this article.