There was once a time when Human Resources departments had to deal with mountains of paperwork and files. But technology is fuelling great change, and freeing up more time for strategy, training, and performance. Let’s take a look at how…
LinkedIn’s Global Recruiting Trends Report 2017 reveals that 46% of new recruits were found via third-party websites and online job boards, while 40% were through social professional networks.
No surprise there, you may think. After all, the rise in internet use is happening across generations. In the UK, 99.2% of adults aged 16–24 were online within the past 3 months. Women aged 75+ saw the biggest rise (169% since 2011).
What’s different, and why it affects HR, is the concurrent rise in the ‘gig economy’ (up 72% in London). Put together, these trends highlight the importance of HR professionals knowing how to take advantage of this technology. The multigenerational workforce is becoming used to being available on-demand, found and contacted online. Organisations that don’t adapt will find it difficult to attract, engage and retain the right employees.
Similarly transformative advances are also happening in the training arena. Thanks to the virtual classroom – such as online platforms allowing people to remotely take part in training and exercises – HR professionals can train large numbers of employees quickly, while monitoring their progress through a centralised system.
This ‘e-learning’ approach is growing in popularity (the UK has reportedly the highest demand in Europe). The obvious benefit is that employees are engaged on their terms, for example sending study modules to mobile devices to be completed anytime, anywhere. Naturally, this approach will also cut costs – Capterra reports an average cost saving of 22% per employee with upgraded HR systems.
Naturally, compliance is critical consideration for any company, especially when laws and procedures change (for example, the General Data Protection Regulation). One solution is opting for secure storage in the cloud, where files can be protected by 1,800+ high-tech security controls.
There’s another key advantage for HR professionals. Virtualised storage comes with advanced file, organise and search. Files can be found quicker, with compliance and auditing becoming easier for all. Virtualising files also free up space and help remove clutter, a key issue for employee wellbeing.
Practical Performance Management
A recent survey of 1,500+ employees found that staff were much happier with self-service HR software than the old, manual way of handling such issues. These types of portals and hubs empower employees to take responsibility of their own HR issues and data.
These methods of real-time assessment help evaluate employee performance, monitor performance targets, and enable easy feedback to management. Extra training can be provided if targets are down, and emerging trends can be identified earlier, making it easier for businesses to adapt for these.
The next stage
For HR professionals, the advances in technology are redefining roles, raising expectations, and transforming organisations.
Of course, this also depends on the right human capital management system. One that includes the tools for HR to optimise the workforce and its productivity. Along with time-saving tools and mobile device functionality.
Organisations that make the right choice can look forward to increased employee satisfaction, new learning and career advancement opportunities. It falls to HR professionals to embrace this change in workforce expectations, encourage ‘buy-in’ across today’s multigenerational workforce, and position their employer to attract, engage and retain high quality staff.