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Why capital markets should use AI to manage customer satisfaction and triple business

Insight from Christhi Theiss, an expert advisor to the European Commission on Innovation A former Head of Europe in Capital Markets, Christhi Theiss combines over a decade in investment banking with a global entrepreneurial fintech...
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Cognitive computing: The future is now

AI and cognitive computing will become a core part of how financial service organisations operate. Everything from customer experience through to sales generation. Let's examine what's fuelling this technical revolution. And explore how can you take...
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How artificial intelligence is transforming the financial service industry

AI has transformative implications for the financial industry. How can enterprises use it to meet their business goals? Discover how AI is transforming the financial services industry. Banks and insurance companies are competing in an AI-fuelled...
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Cognitive computing and the customer-first approach

Helping the enterprise adapt to the new age of the customer Customer experience is the new battleground for banks. Fuelled by new technology, consumers expect increasingly personalised and seamless services. Banks are looking for new...
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Customer insights: Cognitive computing infosheet

Find out how cognitive computing increases client understanding and revenue opportunities To gain true insight into customer relations and customer experience, you need to uncover the context within communications. If you're a major financial institution,...
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Webinar: Delivering next-generation revenue – today

Discover how cognitive computing uses Natural Language Processing (NLP) to optimise your customer experience and grow revenue View this webinar to find out how next-generation technology improves customer experience. Learn how this means increased revenue,...