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The importance of data-driven customer experience

My primary focus is a fusion of technology, small business and marketing. I’m a freelancer, writer and traveller who loves to share his experiences with others by contributing to online communities and helping others...
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Why no one swims in the world most expensive pool

Guest blog: Morris Pentel, Customer Experience Foundation A futurologist and designer of customer experience & customer contact strategy. Morris is a globally recognised professional public speaker and writer on the future of contact new technology & strategies running...