Digital transformation is about reimagining how you bring together people, data and processes. Creating value for your customers. Maintaining a competitive advantage in a digital-first world.

Partnering with Microsoft helps your organisation transform into a digital company by developing new capabilities. Explore the resources below to find out how.


Digital Disruption

Microsoft 365 offers the security, flexibility and agility your business needs to turn disruption into opportunity. With advanced security tools, cloud-enabled collaboration and a mobile-first technology, 365 enables businesses to disrupt the disruptors.

Digital Transformation

Microsoft Office 365 empowers employees and organisations to achieve more with business intelligence, collaboration, and productivity. Explore Microsoft’s agile, mobile and productive suite of tools and solutions for digital transformation.

Digital First

Digital-first businesses use the Microsoft 365 platform to embrace change, adapt to volatile climates and promote innovation. These are the businesses that are using digital transformation to disrupt their industries and succeed in competitive environments.

Digital Transformation – A conversation with R. “Ray” Wang

Microsoft sat down with Wang (Principal Analyst, Founder, and Chairman of Constellation Research) to get his insights on the impact of digital transformation on business processes and the keys to successfully navigating digital transformation.

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Featured Reports

Your roadmap for a digital-first business

The first revolution helped humans mechanize production with steam power, followed by the second revolution which was enabled by electricity.


Evolving the Art of Customer Engagement

For sales organizations, customer engagement is about more than touchpoints—it’s about everything that happens in between personal and digital encounters.


Seven emerging trends that are changing retail

In the last decade, few industries have been impacted by rapid advancements in technology quite like the retail industry.


Reimagine productivity with Microsoft Dynamics 365

Transform business process automation and people productivity with Microsoft Dynamics 365 and the Microsoft Cloud.


Unified Commerce – Retail is Coming Together

Two of the more exciting developments that retailers are currently embracing are Cloud Computing and Unified Commerce.


man working on computer

Uncovering the power of intelligent analytics in your business

Essential reading for any professional looking for ways to gain competitive advantage with customer experience.


Manufacturers and the Cloud: Digital Transformation Beyond the Shop Floor

The transition to “cloud also” or “cloud first” is well under way for manufacturers around the globe.


2016 State of global customer service report

Microsoft’s customer service preferences and expectations survey polled 5,000 consumers across the world and found some interesting commonalities.


The future of field service management

Field service management and IoT are deeply intertwined. But where are the changes being implemented? And how can you benefit?

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Seven emerging trends that are changing manufacturing

The proliferation of personal devices – such as smartphones and tablets – is changing the shopping experience, both in-store and online.